Marketing Operations & Monday.com Administrator
Location: Remote – Eastern or Central Time Zone Preferred
Employment Type: Short-Term Contract, Potential for Extension or Conversion
Pay Rate: $40/hour (W-2)
Start Date: ASAP
About the Opportunity
Our client, a leading organization in healthcare education and learning technology, is seeking an experienced Marketing Operations & Monday.com Administrator to support its marketing operations team on a short-term contract basis.
This role sits at the intersection of marketing operations, project management, and platform administration. The ideal candidate will bring strong hands‑on Monday.com expertise, an understanding of marketing workflows, and the ability to keep projects and processes running smoothly across a large, cross‑functional marketing organization.
This is a highly collaborative, hands‑on role supporting approximately 55 marketing team members, plus contractors. The position offers potential for extension and consideration for conversion to a permanent opportunity for candidates with a strong background in broader marketing operations, strategic planning, and process improvement.
Key Responsibilities
Monday.com Administration & Platform Support
- Serve as the primary point of contact for Monday.com administration, troubleshooting, and user support.
- Maintain existing boards, workflows, automations, and project management structures.
- Manage user access, permissions, naming conventions, and platform organization.
- Support the creation and tracking of marketing campaigns and projects within Monday.com.
- Troubleshoot platform issues and coordinate with external technical support partners as needed.
- Ensure data accuracy and consistency across marketing workspaces.
Marketing Operations & Project Coordination
- Facilitate recurring project status meetings, tracking progress, dependencies, and potential roadblocks.
- Support marketing campaign kickoffs and ensure teams are aligned on established processes.
- Help maintain visibility into marketing projects, deadlines, and deliverables.
- Partner with marketing, creative, and cross‑functional stakeholders to ensure efficient project execution.
- Support annual marketing planning activities and the organization of upcoming campaigns and initiatives.
SharePoint & Process Management
- Maintain SharePoint folder structures used for marketing digital asset management.
- Ensure final campaign assets are properly organized, named, and stored according to established conventions.
- Support documentation and ongoing adherence to standard operating procedures (SOPs).
- Serve as a resource for team members with questions related to marketing processes, systems, and workflows.
- Help reinforce consistent processes and best practices across the marketing organization.
Qualifications
Required Qualifications
- Strong hands‑on experience administering Monday.com in a professional environment.
- Experience configuring and maintaining Monday.com boards, automations, workflows, and permissions.
- Experience supporting marketing operations, campaign workflows, or creative project management.
- Familiarity with SharePoint, including document organization, folder structures, and asset management.
- Strong project coordination and organizational skills with the ability to manage multiple priorities.
- Excellent communication and stakeholder management skills.
- Ability to work independently, troubleshoot issues, and quickly learn established processes.
- Service‑oriented mindset with a collaborative, proactive approach to problem‑solving.
Preferred Qualifications
- Experience supporting marketing teams within a large or complex organization.
- Background in marketing process improvement, workflow optimization, or SOP development.
- Experience with marketing resource planning, capacity management, or workload reporting.
- Familiarity with marketing planning calendars, campaign lifecycles, and cross‑functional dependencies.
- Experience supporting platform adoption, user training, or change management initiatives.
- 30 hours per week, with flexibility to structure the schedule across four or five days.
- Availability during core business hours of 9:00 AM–5:00 PM Eastern Time.
- Fully remote, with preference for candidates in the Eastern or Central time zones.
- Short-term contract supporting an immediate operational need, with the possibility of extension.
- Potential opportunity to pursue a permanent position for candidates whose experience aligns with the organization’s broader marketing operations needs.
Who Will Succeed in This Role?
We’re looking for someone who is equally comfortable working within the technical details of Monday.com and collaborating with marketing teams to keep work moving forward. You should be a resourceful problem‑solver, an effective communicator, and someone who enjoys bringing structure and organization to complex workflows.
Success in this role requires the ability to quickly understand existing processes, provide dependable platform support, and build positive relationships with stakeholders across the organization.