Marketing Operations Manager

Kai Cyber; San Jose (CA); On-site; USD 140,000 - 200,000; Full time

Job summary

Kai Cyber is building an AI-native marketing operations function from scratch in San Jose. You will own the marketing data model, lifecycle, routing framework, and measurement layer to tie every marketing dollar to pipeline and revenue.

Reporting to the Head of GTM Operations, you’ll design the system with HubSpot at the core, setting standards for the next five years and replacing legacy processes with AI-powered automation.

Qualifications

• 5–8 years in Marketing Operations, GTM Engineering, or Revenue Operations.
• Hands-on HubSpot expertise.
• Fluency in AI-native operations and data modeling.

Responsibilities

• Own the marketing data model across marketing automation and Sales CRM.
• Define governance and data-quality rules; ensure GDPR/privacy compliance.
• Instrument lifecycle stages, attribution, and campaign performance reporting.
• Operationalize events, webinars, and campaigns end-to-end with AI.
• Build ABM plays and pipeline reporting.

Skills

Marketing Ops

GTM Engineering

Revenue Operations

HubSpot

AI-native operations

Data modeling

Attribution

Job description

Kai is the AI company rebuilding cybersecurity for the machine-speed era. Founded by second-time founders and trusted by Fortune 500 enterprises, Kai is building a future where security has no categories, no silos, and no human speed bottlenecks. The Kai Autonomous Defense Platform replaces fragmented, human-limited workflows with agentic AI systems that continuously contextualize, assess, reason, and execute security work at machine speed, making human defenders superhuman.

Why Kai?

• Well-funded: $125M raised, with the capital, runway, and resolve to rebuild cybersecurity from first principles.
• Proven: We've earned the trust of Fortune 500 and Global 2000 companies, and we're just getting started. Their confidence in Kai reflects what we've built: an AI-native cybersecurity platform that performs at machine speed with human-expert accuracy.
• Experienced founders: Our founding team are second-time entrepreneurs, each with 20+ years in cybersecurity. They've built and scaled before, and they're doing it again with a bigger vision.
• Competitive compensation: Highly competitive salary, meaningful equity, and a culture where your contributions are recognized and rewarded as we grow.

The Role:

Most marketing operations roles are archaeology. You inherit ten years of someone else's decisions: orphaned fields, four competing definitions of an MQL, attribution nobody trusts, a routing rule from 2019 that no one will let you turn off, and you spend your tenure negotiating with the past.

This is not that role.

This is the first marketing operations hire at Kai. There is no technical debt to service and no legacy CRM to appease. You get HubSpot, an AI-native CRM, a fast-growing enterprise pipeline, and a blank sheet of paper.

Reporting to the Head of GTM Operations, you will define marketing operations at Kai. You will own and build out the data model, the lifecycle, the campaign framework, the routing engine, and the measurement layer that ties every dollar of marketing spend to pipeline and revenue. You'll set the standards the rest of the GTM organization builds on for the next five years.

And you'll build it the way it should be built now, not the way it was built a decade ago. We are an AI company. We expect the systems running our go-to-market to be as AI-native as the platform we sell to our customers. That means agents and automation doing the work marketing ops teams have historically done with manual list uploads, spreadsheet reconciliation, and late-night heroics. You won't be retrofitting AI onto a broken system. You'll be designing the system AI should have been built into from day one.
If you have strong opinions about how lifecycle, attribution, and routing shouldwork,andyou'vebeen waiting for a seat where you get to act on them instead of defending them,this is that seat.

What You'll Bring:

• 5–8 years in Marketing Operations, GTM Engineering, or Revenue Operations,Deep, hands-on HubSpot expertise
• A real philosophy on AI-native operations. Data modeling fluency. Ability to build multi-touch attribution with cross-functional credibility.

What You'llDo:

• Own the marketing data model across the marketing automation platform and Sales CRM
• Manage the person-to-account architecture: deduplication, hierarchy handling, and buying-group logic
• Support the enrichment and data-quality layer with AI-driven waterfalls, automated validation, and monitoring
• Manage the governance model: naming conventions, field ownership, change control, and privacy/GDPR
• Define source, sourcing, and influence rules that Marketing, Sales, and Finance all sign off on, and enforce them in the system
• Operationalize events, webinars, field programs, and partner motions end to end capture, enrichment, QA, upload, follow-up, and attribution leveraging AI
• Instrument the website and digital properties for conversion tracking, UTM discipline, and form/progressive-profiling strategy
• Build campaign performance reporting Use AI to score, qualify, research, and enrich inbound before a human ever touches it.
• Support SLA tracking, working-status enforcement, recycle and re-entry logic, and alerting for every break in the chain
• Instrument lifecycle stages and track conversion rates and cycle times
• Support the creation of ABM and account-based plays: target account lists, buying-group orchestration, and coordinated multi-threaded outreach
• Deliver marketing-sourced and marketing-influenced pipeline reporting