Marketing Operations Manager

Solid State Marketing; San Diego (CA); Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Hybrid flexibility

Career growth opportunities

Job summary

A growing marketing agency in San Diego is seeking an experienced Operations Manager to lead key accounts and improve internal systems. The ideal candidate must have over 5 years in marketing or PR, with strong leadership and organizational skills. Responsibilities include managing multiple accounts and teams while ensuring smooth operations. This full-time role includes a competitive salary range of $75,000 to $100,000, with hybrid flexibility preferred.

Qualifications

• 5+ years of experience in marketing, PR, or creative agency environments.
• Proven experience managing people, accounts, and cross-functional projects.
• Strong understanding of digital marketing, content strategy, and influencer programs.
• Excellent written and verbal communication skills.

Responsibilities

• Lead flagship hospitality and lifestyle accounts as primary client contact.
• Oversee execution across multiple marketing campaigns.
• Manage timelines and deliverables across teams.
• Build and optimize internal workflows and processes.
• Mentor and manage account managers and creatives.

Skills

Leadership Skills

Communication Skills

Organizational Skills

Project Management

Digital Marketing

Tools

Asana

Slack

Google Workspace

Job description

Solid State Marketing provided pay range

This range is provided by Solid State Marketing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $100,000.00/yr

Who We Are

Solid State is one of the West Coast’s fastest-growing marketing and PR agencies - representing 40+ restaurants, nightlife concepts, and lifestyle brands from SoCal to Boise to Tokyo Japan.

We’re expanding our leadership team and looking for a strategic Operations Manager who can lead key accounts, manage and develop our team, and continuously improve internal systems as we scale. This role sits at the intersection of client leadership, team execution, and operational excellence.

What You’ll Do

• Own and lead select flagship hospitality and lifestyle accounts, serving as the primary client point of contact
• Oversee execution across social media, PR, influencer, and creative campaigns
• Manage timelines, priorities, and deliverables across multiple teams and clients
• Review, refine, and approve client-facing deliverables before release
• Track performance metrics and reporting to ensure accountability and results
• Build, optimize, and document internal workflows, systems, and processes
• Support leadership with onboarding, internal communication, and scaling initiatives
• Mentor and manage account managers, creatives, and contractors
• Act as a bridge between strategy, execution, and operations to keep accounts running smoothly

You Are

• A confident, polished communicator who can lead client conversations and manage expectations
• A strong operator who thrives on structure, organization, and follow-through
• Comfortable balancing creative strategy with operational discipline
• Experienced in managing multiple brands or accounts simultaneously
• Calm under pressure, proactive, and solutions-oriented
• Naturally inclined to lead, coach, and hold teams accountable

Requirements

• 5+ years of experience in marketing, PR, or creative agency environments
• Proven experience managing people, accounts, and cross-functional projects
• Strong understanding of digital marketing, content strategy, and influencer programs
• Excellent written and verbal communication skills
• Proficiency with tools such as Asana, Slack, Loomly, Google Workspace (or similar)
• Hospitality, lifestyle, or consumer brand experience strongly preferred

Perks & Growth

• Competitive salary ($75,000–$100,000 DOE) plus performance-based bonuses
• Hybrid flexibility (San Diego-based, in-person preferred)
• Work with nationally recognized restaurant, nightlife, and lifestyle brands
• Clear path for growth into a Director-level leadership role

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales

Industries

Advertising Services

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