Marketing Operations Manager

Rentokil Pest Control South Africa; Memphis (TN); Remote; USD 84,000 - 110,000; Full time

Job summary

A leading company in pest control is seeking a Marketing Operations Manager to enhance marketing processes and ensure alignment with business goals. The role involves budget management, campaign coordination, and leadership in a dynamic environment. Ideal candidates will have strong analytical skills and a proven track record in marketing strategy. This position offers remote work flexibility and opportunities for professional growth.

Benefits

Health Benefits

Retirement Plans

Tuition Reimbursement

Work-Life Balance Initiatives

Qualifications

• Minimum of 5 years in marketing, focusing on planning, strategy, and budget management.
• Proven success in developing and implementing marketing strategies in complex environments.

Responsibilities

• Oversee the marketing budget for North America, ensuring effective allocation and optimization.
• Prepare comprehensive reports on marketing budgets and performance for North America.
• Collaborate across marketing functions to ensure alignment and drive synergy.

Skills

Leadership

Analytical Skills

Communication

Organizational Skills

Education

Bachelor’s Degree in Business Administration

Tools

Marketing Analytics Tools

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Reporting directly to the Director of Marketing Product and Operations, the Marketing Operations Manager will play a pivotal role in improving processes and execution across the marketing team by ensuring efficiency, effectiveness, and alignment with business goals. This role will be responsible for leading the coordination of marketing communication plans across functions, aligning resources to priorities, tracking and measuring marketing outputs, and identifying and executing on improvement opportunities. Additionally, this role will lead planning and execution for marketing meetings like town halls and creative reviews, and improve key tools that make onboarding and collaboration more effective. The ideal candidate is a strategic thinker with exceptional leadership, influencing, and communication skills, a deep understanding of marketing principles and best practices, and the ability to manage multiple projects simultaneously. They should be able to simplify complex ideas, craft compelling stories, and manage through ambiguity.

Key Performance Indicators

1. Marketing ROI: Support marketing to meet annual revenue and margin goals by maximizing revenue by customer segment/business, and improving marketing output per employee.
2. Project delivery deadlines are met.
3. People: Retention, engagement, and enablement.

Principal Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities include but are not limited to:

• Budget Management: Oversee the marketing budget for North America, ensuring effective allocation and optimization of resources. Develop detailed budget plans, track expenditures, deliver synergy, and provide regular updates to the CMO. Identify cost-saving opportunities and recommend adjustments to maximize ROI.
• Monthly Reporting: Prepare comprehensive reports on marketing budgets and performance for North America. Analyze key metrics, track progress, and provide actionable insights to stakeholders.
• Campaign/Cross-Functional Coordination: Collaborate across marketing functions to ensure alignment and drive synergy. Foster strong relationships and coordinate projects to maximize results.
• Support Efficiencies: Improve marketing processes to address gaps and enhance output quality. Partner with Marketing Technology to support systems that improve efficiency and tracking.
• Leadership: Provide effective leadership within a matrix organization, fostering collaboration, accountability, and continuous improvement. Address skill gaps through training and development.

Required Experience

• Ability to foster excellent relationships internally and externally.
• Experience with business integration, transformation, process development, and securing C-suite buy-in.
• Minimum of 5 years in marketing, focusing on planning, strategy, and budget management.
• Proven success in developing and implementing marketing strategies in complex, multi-channel environments.
• Strong analytical skills and data-driven decision-making ability.
• Exceptional communication and presentation skills.
• Demonstrated leadership in motivating cross-functional teams.
• Proficiency in marketing analytics tools and technologies.
• Knowledge of North American market dynamics and trends.
• Ability to thrive in a fast-paced, results-oriented environment managing multiple priorities.
• Strong presentation and communication skills, both verbal and written.
• Excellent organizational skills with high attention to detail.
• Strong interpersonal skills for maintaining healthy relationships.

Required Leadership Traits and Characteristics

• Highly commercial, entrepreneurial, with a customer focus and growth mindset.
• Outstanding analytical and problem-solving skills with a strong understanding of marketing's impact on financial performance.
• Excellent influencing skills and experience coordinating activities across a dispersed workforce.
• Strong organizational and leadership skills, capable of operating strategically and operationally.
• Excellent communication skills for influencing at all levels and stakeholders.
• Commitment to societal and environmental impact, aligning with ESG principles.
• High drive, work ethic, personal accountability, and ability to work under pressure with sound judgment.

Formal Education, Qualifications or Training

• Bachelor’s Degree or equivalent in business administration, marketing, or related field preferred.

Base Pay Range

$84,300 - $109,600 USD annually. Starting pay may vary based on location, skills, education, and experience. Total earnings can also be affected by incentives, overtime, and performance.

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Why Choose Us?

A career with Rentokil offers growth opportunities, competitive pay, and performance incentives. We promote from within and support your professional and personal development through various programs, including tuition reimbursement, health benefits, retirement plans, and work-life balance initiatives.

We are committed to diversity, equity, and inclusion, and to complying with all applicable laws regarding employment and disabilities. We also respect your privacy rights and provide resources to understand your rights and our policies.

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