Marketing Operations Manager

Confidential Jobs; Chicago (IL); Hybrid; USD 135,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Hybrid work environment

Flexible paid time off

Paid parental leave

Professional development and growth

Job summary

Confidential Jobs is seeking a Manager, Marketing Operations in the United States to lead marketing execution, drive process improvements, and advance technology initiatives across a multi-channel team. You will oversee operations, vendor relationships, and cross-functional collaboration to deliver scalable solutions supporting growth.

Responsibilities include reporting, analytics, and performance metrics, plus leveraging AI and automation to boost capabilities and drive business impact.

Qualifications

• Bachelor's degree in Marketing, Business, or a related field.
• 5+ years of experience in marketing operations, marketing technology, or growth marketing.
• Leadership experience managing projects, processes, and cross-functional stakeholders.
• Experience with CRM, marketing automation, analytics, and digital marketing platforms; HubSpot experience preferred.
• Strong understanding of project management, operational excellence, and process improvement.

Responsibilities

• Lead marketing operations, project execution, and resource planning to support business and organizational growth.
• Optimize marketing technologies, vendor partnerships, and operational processes to improve efficiency, scalability, and performance.
• Partner with cross-functional stakeholders to drive strategic initiatives, manage change, and enhance the overall user experience.
• Develop reporting, analytics, and performance metrics that provide actionable insights and support business decision-making.
• Streamline workflows, establish best practices, and foster a culture of continuous improvement and operational excellence.
• Evaluate emerging technologies and innovative solutions, including AI and automation, to strengthen marketing capabilities and drive business impact.

Skills

CRM

Marketing automation

Analytics

Cross-functional collaboration

Leadership

Education

Bachelor's degree in Marketing, Business, or related field

Tools

HubSpot

Job description

An organization is seeking a Manager, Marketing Operations to lead marketing execution, process improvement, and technology initiatives across a multi-channel marketing team. This role will oversee marketing operations, project prioritization, vendor management, and cross-functional collaboration while helping drive scalable solutions that support business growth.

Key Responsibilities

• Lead marketing operations, project execution, and resource planning to support business and organizational growth.
• Optimize marketing technologies, vendor partnerships, and operational processes to improve efficiency, scalability, and performance.
• Partner with cross-functional stakeholders to drive strategic initiatives, manage change, and enhance the overall user experience.
• Develop reporting, analytics, and performance metrics that provide actionable insights and support business decision-making.
• Streamline workflows, establish best practices, and foster a culture of continuous improvement and operational excellence.
• Evaluate emerging technologies and innovative solutions, including AI and automation, to strengthen marketing capabilities and drive business impact.

Qualifications

• Bachelor's degree in Marketing, Business, or a related field.
• 5+ years of experience in marketing operations, marketing technology, or growth marketing.
• Leadership experience managing projects, processes, and cross-functional stakeholders.
• Experience with CRM, marketing automation, analytics, and digital marketing platforms; HubSpot experience preferred.
• Strong understanding of project management, operational excellence, and process improvement.

What We Offer

• Competitive compensation and benefits package
• Medical, dental, and vision coverage
• 401(k) with employer match
• Flexible paid time off
• Paid parental leave
• Hybrid work environment
• Wellness and employee support programs
• Professional development and growth opportunities
• Base salary of $135,000- $145,000 plus discretionary bonus (exact base salary amount will be dependent on experience)

Equal Opportunity Employer

We are committed to fostering an inclusive workplace and provide equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Work Authorization

Candidates must be authorized to work in the United States without current or future sponsorship requirements.