Marketing Operations Lead: Strategy to Execution

MSCCN; Pittsburgh (Allegheny County); On-site; USD 123,000 - 137,000; Full time

Job summary

The Heinz Endowments in Pittsburgh is seeking a Manager, Marketing Operations to bridge strategy and execution across the Marketing & Communications team. You will lead project management, campaign planning and delivery, channel choices, and analytics to demonstrate impact and reach.

The MMO will supervise daily workflows, marketing tech, measurement, and vendor relationships, translating priorities into steady, well-organized execution for diverse audiences.

Qualifications

• Educational background that supports the required skills and competencies.
• Demonstrated ability to deliver fast, predictable marketing execution.
• Proven track record of building clear visibility into marketing performance, ROI and organizational impact for senior stakeholders.
• Experience driving high adoption and effective use of marketing technology platforms across cross-functional teams.
• Proficient in Microsoft 365 including AI-enabled tools such as Microsoft Copilot and Claude.

Responsibilities

• Plan and manage the day-to-day workflow of the Marketing & Communications department, maintaining editorial calendars and project timelines.
• Act as integrator translating strategic direction into operational execution and aligning goals across the team.
• Select planning and project management tools and define processes to keep campaigns on time and on target.
• Ensure deliverables meet quality standards and escalate gaps to leadership as needed.
• Oversee marketing technology vision, platform deployment, integration and adoption.
• Deliver actionable analytics to inform approach and improve marketing performance.
• Manage vendor/consultant relationships, contracts, and budgets.

Skills

Marketing strategy

Project management

Analytics

Marketing technology

CRM systems

Power BI

Tableau

Looker Studio

Wordpress

Canva

SEO/SEM

Accessibility guidelines

Tools

Salesforce

HubSpot

Mailchimp

Constant Contact

Asana

Microsoft Planner

Monday.com

Airtable

Smartsheet

Wordpress

Sprout Social

Hootsuite

Meta Business Suite

Power BI

Tableau

Looker Studio

Canva

Adobe Creative Suite

Job description

The Heinz Endowments in Pittsburgh is seeking a Manager, Marketing Operations to bridge strategy and execution across the Marketing & Communications team. You will lead project management, campaign planning and delivery, channel choices, and analytics to demonstrate impact and reach.

The MMO will supervise daily workflows, marketing tech, measurement, and vendor relationships, translating priorities into steady, well-organized execution for diverse audiences.