Marketing Operations Lead: Data-Driven Impact

Nashville Public Radio; Pittsburgh (Allegheny County); On-site; USD 123,000 - 137,000; Full time

Benefits offered by this job

Insurance benefits

Retirement plan match

Paid time off

Job summary

The Heinz Endowments in Pittsburgh seeks a Manager, Marketing Operations (MMO) to bridge strategy and day-to-day Marketing & Communications work. The MMO will lead project management, campaign planning, and analytics, reporting to the Managing Director of Strategic Marketing & Communications.

The role oversees workflow tools, vendors, data integrity, and measurement, acting as the integrator to keep the team aligned, efficient, and accountable while embracing modernization and

Qualifications

• Proven track record delivering marketing programs with measurable impact.
• Experience driving adoption of marketing technology platforms.
• Strong collaboration with senior leadership.
• Ability to translate data into actionable insights.

Responsibilities

• Plan and coordinate day-to-day workflow of the Marketing & Communications department by maintaining the editorial calendar, managing project workflows and timelines, tracking campaign progress, and ensuring work is effectively prioritized, resourced, organized, and moving forward across all active priorities.
• Serve as the integrator for the team, translating strategic direction into operational execution and keeping the department aligned and accountable to its goals.
• Select planning and project management tools and define processes to keep team projects and marketing campaigns on time and goal aligned.
• Keep project contributors, staff and consultants alike, on track for agreed-upon deliverables and quality standards, escalating persistent gaps to the MDSMC as needed.
• Act as project advisor to staff and consultants across the department by directing assignments, priorities and timelines, and resolving trade-offs when scope or resourcing is at risk.
• Keep internal stakeholders informed about the status of departmental projects and campaigns, ensuring transparency of the communications plan and audience targeting.
• Modernize workflows, governance, and tools to reduce friction and improve transparency.
• Establish operational standards that support both disciplined execution and experimentation.
• Support delivery of communication materials for external-facing events, including press briefings and grantee convenings.

Skills

Marketing strategy

Project management

Analytics

Audience segmentation

Data analytics

Marketing leadership

Education

Bachelor's degree

Tools

Microsoft 365

Power BI

Tableau

Salesforce

HubSpot

WordPress

Canva

Job description

The Heinz Endowments in Pittsburgh seeks a Manager, Marketing Operations (MMO) to bridge strategy and day-to-day Marketing & Communications work. The MMO will lead project management, campaign planning, and analytics, reporting to the Managing Director of Strategic Marketing & Communications.

The role oversees workflow tools, vendors, data integrity, and measurement, acting as the integrator to keep the team aligned, efficient, and accountable while embracing modernization and