Marketing Operations Lead & Cross-Functional PM

The Excel Center; Austin, Northern (TX, KY); Hybrid; USD 78,000 - 85,000; Full time

Job summary

Goodwill Central Texas is seeking a Senior Manager of Marketing Operations to act as Chief of Staff for the Marketing organization, coordinating with internal stakeholders and external clients to drive strategic initiatives.

The role oversees the project portfolio, budgets, and EOS implementation, aiming to improve processes, accountability, and scalability across the marketing function.

Qualifications

• Bachelor’s degree required.
• 5–8+ years of project management and team leadership in marketing or communications.
• Experience with workflow management and project management platforms.
• Experience managing budgets, vendor contracts, invoices, and financial reporting.
• Hubspot experience strongly preferred.

Responsibilities

• Oversee the marketing team’s project portfolio and ensure timely, on-budget delivery.
• Serve as liaison between marketing, internal clients, and external stakeholders.
• Develop and improve marketing processes, SOPs, and policies for efficiency and scalability.
• Lead onboarding and ongoing training for marketing processes and tools.
• Manage marketing budgets, forecasting, and vendor relationships.

Skills

Project leadership

Cross-functional collaboration

Stakeholder management

Communication skills

Process optimization

Education

Bachelor’s degree

Tools

Hubspot

Microsoft Office

Adobe Creative Cloud

AI tools

Job description

Goodwill Central Texas is seeking a Senior Manager of Marketing Operations to act as Chief of Staff for the Marketing organization, coordinating with internal stakeholders and external clients to drive strategic initiatives.

The role oversees the project portfolio, budgets, and EOS implementation, aiming to improve processes, accountability, and scalability across the marketing function.