Marketing Operations Lead — Campaigns & Growth

The Institute of Internal Auditors; Orlando (FL); Hybrid; USD 60,000 - 85,000; Full time

Job summary

The Institute of Internal Auditors (IIA) is seeking a Marketing Operations Manager to support integrated marketing initiatives within Brand & Digital Growth. You will manage campaign operations, coordinate cross-functional workflows, and ensure marketing projects are delivered on time and with excellence.

Working hybrid from Lake Mary, Florida, you will collaborate with creative, digital, content, analytics, and external partners to turn marketing strategies into successful campaigns, while

Qualifications

• Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience).
• 2+ years in marketing operations, digital marketing, or campaign management.
• Experience with project management or campaign workflow tools.
• Strong organizational skills with multi-project management.
• Excellent communication and collaboration across cross-functional teams.
• Proficiency with Microsoft 365.
• Experience with marketing automation, email platforms, or CRM is a plus.
• Analytical skills to interpret campaign data and prepare reports.

Responsibilities

• Manage day-to-day campaign execution, timelines, deliverables, and status tracking.
• Coordinate campaign launches across digital, email, print, paid media, and other channels.
• Ensure marketing assets are developed, reviewed, approved, and deployed on schedule.
• Maintain project management systems, campaign workflows, and documentation.
• Identify risks, bottlenecks, and constraints and propose solutions.
• Develop and maintain playbooks, launch checklists, and process documentation.
• Collaborate with creative, digital, content, data, and vendor teams to ensure seamless execution.
• Support vendor coordination, budget tracking, and operational reporting.

Skills

Marketing operations

Campaign management

Project coordination

Cross-functional collaboration

Microsoft 365

Marketing automation

CRM systems

Data analysis

Education

Bachelor's degree (Marketing/Business/Communications)

Tools

Asana

Monday.com

Jira

Smartsheet

Job description

The Institute of Internal Auditors (IIA) is seeking a Marketing Operations Manager to support integrated marketing initiatives within Brand & Digital Growth. You will manage campaign operations, coordinate cross-functional workflows, and ensure marketing projects are delivered on time and with excellence.

Working hybrid from Lake Mary, Florida, you will collaborate with creative, digital, content, analytics, and external partners to turn marketing strategies into successful campaigns, while