Marketing Operations Intern - Remote

CIS; United States; Remote; USD 25,000 - 31,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement

Paid time off

Paid holidays

Wellness program

Professional development

Employee assistance program

Volunteer program

Job summary

Center for Internet Security (CIS) is seeking a Marketing Operations Intern to support the MarCom team in operations, documentation, and cross‑functional campaign support. You will help manage sprint planning, workflows, and marketing assets while gaining hands-on experience with MarTech platforms.

You will participate in project coordination across campaigns, newsletters, and webinars, contributing to process improvements and efficient execution.

Qualifications

• Pursuing a Bachelor's degree in Marketing, Communications, Business Administration, Project Management, Information Systems, or related field.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication.
• Strong attention to detail and commitment to accuracy.
• Ability to work effectively in a collaborative team environment.
• Basic understanding of project management concepts and marketing processes.
• Proficiency with Microsoft Office applications (Excel, PowerPoint, Word).
• Strong problem-solving and analytical skills.
• Must be authorized to work in the United States.

Responsibilities

• Support MarCom operations through admin and maintenance of productivity and workflow tools, including Optimizely.
• Assist with creation and upkeep of workflows, forms, briefs, templates, routing rules and other assets.
• Create and maintain documentation related to MarCom processes and SOPs.
• Support agile operating model with sprint planning, backlog refinement, and prioritization.
• Monitor project timelines, dependencies, and deliverables across campaigns.
• Track action items and progress of projects through established workflows.
• Support management of recurring marketing initiatives such as newsletters and webinars.
• Identify process improvements and leverage tools and AI to improve efficiency.
• Provide administrative and operational support for marketing projects.
• Handle other assigned tasks as needed.

Skills

Organizational skills

Written communication

Verbal communication

Attention to detail

Team collaboration

Problem-solving

Analytical skills

Education

Bachelor's degree in Marketing/Communications/Business Admin/PM/IS or related field

Tools

Optimizely

Jira

Asana

Monday.com

Microsoft Office (Excel, PowerPoint, Word)

Job description

The Marketing Operations Intern is part of the Sales and Business Services department, which resides on the Marketing & Communications (MarCom) team and reports to the Marketing Operations Manager. As our Marketing Operations Intern, you will support the operational processes, project management activities, and agile workflows that enable the successful planning, execution, and delivery of marketing campaigns and initiatives. This role provides hands‑on experience working with marketing technology platforms, process documentation, project coordination, and cross‑functional campaign support.

What You’ll Do:

• Support MarCom operations through the administration and maintenance of productivity and workflow management tools, including Optimizely
• Assist with the creation and upkeep of workflows, request forms, task briefs, templates, routing rules, and other operational assets
• Create, organize, and maintain documentation related to MarCom processes, procedures, and best practices
• Support the team's agile operating model by assisting with sprint planning, backlog refinement, prioritization activities, and related coordination efforts
• Help monitor project timelines, dependencies, and deliverables across multiple campaigns and initiatives
• Assist project leads by tracking action items and ensuring projects progress through established workflows
• Support the management of recurring marketing initiatives, including newsletters, webinars, and other communication programs
• Identify process improvements and leverage project management tools, emerging technologies, and artificial intelligence to streamline processes and improve efficiency
• Provide administrative and operational support for marketing projects and campaigns as assigned
• Other tasks and responsibilities as assigned

What You’ll Need:

• Currently pursuing a Bachelor's degree in Marketing, Communications, Business Administration, Project Management, Information Systems, or a related field
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Strong attention to detail and commitment to accuracy
• Ability to work effectively in a collaborative team environment
• Basic understanding of project management concepts and marketing processes
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word
• Strong problem-solving and analytical skills
• Must be authorized to work in the United States

It’s a Plus if You Have:

• Experience with project management, work management, or productivity platforms such as Optimizely, Jira, Asana, Monday.com, or similar tools
• Familiarity with Agile or Scrum methodologies
• Experience creating process documentation, standard operating procedures (SOPs), or training materials
• Interest in marketing operations, project management, process improvement, or marketing technology (MarTech)
• Experience supporting marketing campaigns, events, webinars, or communication initiatives
• Knowledge of workflow automation or process optimization concepts

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.

Compensation Range: USD$18.27 - $22.33

CIS takes pride in providing a comprehensive benefits package and supportive work environment. We offer a competitive total rewards package at the Center for Internet Security: Base salary is determined on a number of factors including, but not limited to, education, experience and skills

• Health (PPO, EPO, HSA)
• Dental & Vision Insurance eligibility starting from the first day of hire
• $500 wellness card for Health Coverage Participants
• 401(k) with 4% Company Match, vested from the first day of hire
• Flexible Spending Account (FSA) & Dependent Care Account (DCA)
• Life Insurance
• Bonding Leave
• Paid Volunteering Program
• Bonus eligibility
• Paid Time Off (PTO) inclusive of vacation, personal, and sick time
• Paid Holidays
• Wellness Program
• Employee Engagement Activities
• Professional Development Opportunities
• Tuition Reimbursement
• Student Loan PayDown Program
• Employee Referral program
• Employee Assistance Program

The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry-leading best practices for securing IT systems and data.

CIS is also a trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial (SLTT) government entities and election offices.

CIS has an award-winning reputation for investing in its people (click here to learn more), as well as continuous learning and development.

We offer our employees diverse opportunities to expand their impact personally and professionally, in their local communities, and among one another. Core Leadership Principles drive our employees at every level of the organization, empowering them to be leaders in everything they do.

We are a community-driven nonprofit, responsible for the CIS Controls® and CIS Benchmarks™, globally recognized best practices for securing IT systems and data.

We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats.

Our CIS Hardened Images® provide secure, on-demand, scalable computing environments in the cloud.

CIS is home to the Multi-State Information Sharing and Analysis Center® (MS-ISAC®), the trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial government entities, and the Elections Infrastructure Information Sharing and Analysis Center® (EI-ISAC®), which supports the rapidly changing cybersecurity needs of U.S. elections offices.