OneHum runs integrated marketing programs for branded and institutional clients — recurring email and in-store campaigns for retail partners, promotional programs for business branding, and seasonal retail promotions. The Marketing Operations Coordinator keeps that work moving: owning the marketing calendar, coordinating print and vendor production, tracking deliverables and reporting status, working across our operations, creative and account teams.
This is a hands‑on operations role. Success looks like campaigns that launch on schedule, creative that moves through review without bottlenecks, and records that stay accurate across every active project.
Key Responsibilities
Marketing Calendar & Campaign Coordination
- Plan production schedules with account and operations leads; keep dates, owners and deliverables current across every active campaign
- Track campaigns from kickoff through launch across email, print and in-store channels; flag schedule risks early
- Coordinate multiple concurrent campaigns across marketing, creative and merchandising stakeholders
Creative & Production Coordination
- Run revision rounds between account leads, designers and clients; keep turnaround times visible and on track
- Confirm files are approved and production‑ready before release to vendors
- Coordinate print vendors, internal design and client review on all collateral for an ad campaign
- Confirm specs, quantities and deadlines with vendors; issue purchase orders and reconcile acknowledgments
- Build campaign schedules from event dates and shared mail cycles; coordinate art deadlines, quantities and drop dates
- Manage production quantities and delivery logistics across multiple client locations
- Verify vendor invoices against purchase orders at job close
Client Support & Reporting
- Support execution of client advertising and marketing programs: scheduling, asset tracking and documentation
- Maintain accurate program records for account reporting
- Serve as liaison between account, creative and operations; prepare status reports from Smartsheet and Scoro for leadership and any client updates
Qualifications
Requirements:
- 1–3 years in marketing operations, project/production coordination or a related client‑services role
- Keen eye for detail with excellent spelling and grammar; working knowledge of APA (American Psychological Association) style
- Proficiency with project and calendar‑tracking tools — Smartsheet strongly preferred (or Asana, Monday.com, ClickUp)
- Comfort working in an operations/PSA platform such as Scoro; willingness to learn our systems is required
- Strong Excel skills for planning, tracking and reporting
- Disciplined file and asset management in a cloud document system (Box, Dropbox) — naming, versioning, organization
- Ability to manage multiple concurrent campaigns and deadlines without dropping details; strong written and verbal communication
- Bachelor’s degree in Marketing, Business, Communications or related field — or equivalent hands‑on experience
Preferred:
- Familiarity with print production workflows — proofing, vendor specs and quotes, multi‑location distribution
- Experience planning direct mail programs with print plants and mail houses
Mindset:
- You want to own a function, not execute a task list
- You are comfortable building process where formal playbook don't yet exist
- You understand that in a growing company your role will expand and you are energized by that
- You are proactive — you surface risks early and bring solutions, not just observations
Company Description
OneHum Group is a full-service creative and marketing agency that helps brands tell their unique stories in a constantly evolving marketing landscape. By aligning efforts around a brand’s core truths, we deploy multi‑channel campaigns — including direct mail, promotional products, and digital marketing solutions — with creative and strategic content that ensures impactful messaging. At OneHum, we unite a team of experts to amplify our clients’ brands and leave a lasting impression.
Why Join OneHum?
- Culture: Direct, fast-moving, team-focused, and creatively driven
- Career Growth: Exposure to agency operations and opportunity to grow in marketing operations and account management
OneHum Group, Inc. is an equal opportunity employer. Employment is contingent on successful completion of a background check and verification of eligibility to work in the United States.