Operations Associate

Share Local Media; New York (NY); Hybrid; USD 53,000 - 72,000; Full time

Benefits offered by this job

Hybrid NYC office

Career growth

Flexible vacation

Benefits package

Team events

Catered meals

Happy hours

Job summary

Share Local Media, a NYC-based startup, is seeking an enthusiastic Operations Associate to lead the operational elements of DM campaigns for well-known brands. You will manage calendars, artwork collection, mail/production planning, proofreading, and sign-off before printing while maintaining clear client communications and a proactive, entrepreneurial mindset.

You will collaborate with design and production teams to ensure on-time mailings and flawless execution, while supporting Accounts

Qualifications

• 1 year of professional experience in marketing, sales, logistics, or operations with client-facing experience valued.
• Strong organizational and communication skills.
• Incredible attention to detail and ability to meet hard deadlines.

Responsibilities

• Lead day-to-day operations and execution for major product lines, including client calendars, artwork collection, mail/production planning, proofreading, and final sign-off before printing.
• Coordinate daily communication with clients, design, and production to ensure timely and flawless mailings.
• Support special projects such as Accounts Receivable, Recruiting, HR, and CRM management as needed.

Skills

Organization

Communication

Attention to detail

Time management

Self-starter

Problem solving

Client-facing

Job description

About us

Share Local Media, or SLM, is a rapidly growing startup reimagining the world of offline marketing for tech and e-commerce companies. We started as e-commerce marketers ourselves, and launched SLM with a goal of transforming offline marketing channels, starting with direct mail and now OOH, by turning them into high performing, scalable channels for a digitally native client set. To do so, we’ve taken an inputs based-approach to the space, and re-engineered the channels from the ground up to make it easier to test, faster to execute, more measurable, and ultimately, more effective for e-commerce and tech clients of all types.

So what does SLM actually do? We’re a full-service direct mail & OOH agency, media program operator, and technology platform, serving some of your favorite e-commerce and tech brands (think Casper, Away, Grubhub, etc.). We live and breathe direct response marketing, and strive to delight clients with high performing campaigns built around fast, data-driven client service, and premium, unique branding.

What are we like at SLM? We’re passionate, humble, and kind. We value data-driven thinking, speed, persistence, creativity, and teamwork. We love helping clients grow and scale through a tactile medium that has long term brand value. And finally, we get excited about transforming an old-school channel into something new through data, product, technology, and a service-driven mentality.

Share our excitement? Great - we’d love to hear from you!

The Role

We’re looking for an enthusiastic and detail-oriented Operations Associate to join our team. You’ll be responsible for leading the operational elements of DM campaigns for well-known consumer brands, providing expertise in organizational skills. We’re a startup, so we’re looking for someone with an entrepreneurial spirit, passion for marketing, and enthusiasm for working with clients. In particular, you’ll be responsible for:

• Helping to manage day-to-day operations and execution for one of our major product lines, including management of client calendars, collection of artwork, organization of mail/production plans, proofreading, and coordination of final sign-off before printing
• Day to day communication with clients, design, and production, with the dual goals of ensuring mailings go out on time + are executed flawlessly
• Helping with special company projects as needed: Accounts Receivable, Recruiting, HR, CRM Management, etc.

Requirements

• Up to 1 year of professional work experience, preferably in marketing, sales, logistics, or operations, with client-facing experience valued
• Strong organizational, and communication skills
• Incredible attention to detail
• Strong sense of urgency and great time management skills, with the ability to hit hard deadlines
• Self-starter and problem-solver with a get-it-done attitude
• Passion for a client facing, multi-faceted role
• The ability to work independently and manage relationships

What we offer

• Base salary for this position is $62,500.
• Hybrid role based out of our NYC office
• Career ownership and growth opportunities
• Flexible vacation policy
• Robust benefits package
• A fun culture including: catered meals, team events, and happy hours
• The opportunity to work with a group of passionate, humble, and kind team members

If you’re looking to be part of something new that is transforming an industry, this is the role for you. You will be empowered to think like an entrepreneur by coming up with new ideas, testing and implementing them, and then scaling them quickly across clients/teams.