Marketing & Operations Assistant

withtrolley; United States; Hybrid; USD 27,552 - 41,328; Part time

Job summary

A dynamic marketing agency in the United States is seeking a sharp and highly organized Marketing & Operations Assistant. In this hybrid role, you'll support the Project Manager and Social Content Strategist by coordinating details and ensuring the execution of campaigns and content across various platforms. You'll manage content calendars, assist with social media strategy, and maintain operational systems, blending creativity with structure to deliver high-quality content on time.

Qualifications

• Experience in social media coordination and marketing support.
• Highly organized and detail-oriented with strong project management skills.
• Proficiency in using digital content management tools.

Responsibilities

• Collaborate with the team to execute brand narratives and campaigns.
• Manage multi-platform content calendars and scheduling.
• Coordinate internal production processes to ensure smooth operation.

Skills

Social Media Coordination

Marketing Assistance

Content Management

Organizational Skills

Detail-Oriented

Tools

ClickUp

Metricool

AI tools (ChatGPT, Wispr, Perplexity)

Job description

• Hours: 20hrs/week initially, with the potential to scale up to 40hrs/week.
• Reports To: Project Manager & Production Lead

Applications submitted elsewhere will not be considered.

Who we're looking for

Were looking for a sharp, highly organized, and culturally fluent team member to support our Project Manager / Head of Production and Social Content Strategist, strengthening the Production teams operational backbone by maintaining operational order, coordinating details, and helping creative ideas turn into reliable, on-time execution across content, campaigns, and projects.

This hybrid role blends Social Media Coordination, Marketing Assistance, and Production Operations to support content execution, campaign coordination, internal workflows, and system accuracy.

You'll work across content calendars, editorial and publishing support, brand alignment, and cross-team communication, ensuring everything runs smoothly, on brand, and on time. You are both creative and highly structured: someone who can support editorial processes while maintaining clean systems, clear follow-ups, and strong attention to detail.

You understand how social media and content ecosystems support brand and podcast visibility. You're fluent in trends and digital culture, comfortable using AI tools to improve speed and clarity, and able to adapt quickly across multiple clients, platforms, and formats.

This is an execution-first, operations-focused role. The Marketing & Operations Assistant does not define strategy or lead projects, but operates within clearly defined systems and content strategies, ensuring plans are executed consistently, accurately, and without friction.

If you naturally blend creativity with structure; understanding both what makes content resonate and what makes systems function smoothly, this role is for you.

Key Responsibilities

1. Content Supervision & Publishing

• Collaborate with the Social Content Strategist to execute brand narratives, campaigns, and content plans through trend-driven and evergreen content.
• Assist with captions, hooks, hashtags, and tone-specific messaging tailored to each platform and clients voice, goals, and social content strategy under the social content strategist lead.
• Study creators such as Jay Shetty, MrBeast, Alex Hormozi, Louise Aubery, and Alex Eubank, as well as global cultural figures like Dua Lipa, Rosalía, and Charli XCX, to stay up to date with content formats, trends, and shifts in the media landscape.
• Support creative brainstorming and propose platform-specific content ideas that add clarity, originality, and resonance to each clients content ecosystem and engagement.
• Support the development of evergreen assets, content libraries, and pre-launch or campaign aufs content for consistency and scalability.
• Leverage AI tools (ChatGPT, Wispr, Perplexity) to support ideation, research, and workflow efficiency while maintaining high quality and strategic alignment.
• Propose timely, platform-specific adaptations of trends that align with each clients positioning, audience, and content strategy.
• Propose creative ideas and adaptations within established brand guidelines and content strategy.

<უ>2. Platform Management & Scheduling

Build, maintain and manage multi-platform content calendars in ClickUp, ensuring all scheduled content aligns with the Content Strategist's plan an direction.
• Own weekly ClickUp calendar updates with strong attention to detail and forward planning.
• Upload, schedule, and label content across platforms (Instagram, TikTok, LinkedIn, Substack, YouTube) using tools like Metricool.
• Maintain, improve and update the content performance metrics tracker to support Content Strategist's strategic aging.
• Support founder/client distribution by sending reminders or ready/tools content assets via Slack or designated ClickUp channels.
• Optimize post performance through visual QA, timing adjustments, and trend-aware refinements.
• Maintain organized caption libraries, visual assets, and content trackers in ClickUp.

Response not included.

3. Project & Operations Coordination

• Work directly with the Project Manager to ensure internal production processes run smoothly.
• Maintain ClickUp hygiene: ensure tasks are properly labeled, prioritized, tracked, updated, and delivered on time.
• Own operational execution, system hygiene, and follow-through across projects and content workflows.
• Maintain and update project timelines, deadlines, and team task statuses in ClickUp, under Project Manager coordination and supervision.
• Assist in the creation, updating, doc bru of SOPs across the production department.
• Maintain and organize shared documentation in Google Drive, ensures all internal and external resources are clearly accessible.
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