Marketing-Minded Intern: Admin & Customer Success

Britney Hollick - State Farm Agent; Bethel Park (Allegheny County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Advancement opportunities

Training & development

Performance bonus

Flexible schedule

Job summary

Britney Hollick State Farm is seeking an organized intern to support administrative duties and help grow the office. Your attention to detail and commitment to customer relations will be essential as you assist in gaining and keeping customers in a fast-paced setting.

You will respond to inquiries about claims and billing, answer and make calls, emails, and texts, and proactively reach out to new customers to expand the business. This role offers growth opportunities and flexible scheduling.

Qualifications

• Customer service and interpersonal skills to build relationships with internal and external parties.
• Ability to respond to inquiries and manage multiple communication channels effectively.
• Strong organizational and time-management abilities to meet deadlines.

Responsibilities

• Assist the business goals of the insurance agency with mutually agreed-upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding claim submissions and billing clarification.
• Be able to answer and make phone calls, send and respond to emails and texts. Direct customers to the appropriate licensed team member.
• Reach out proactively to new customers to gain their business and current customers to review their current insurance plan.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Phone etiquette

Organizational skills

Marketing mindset

Education

Full-time student

Job description

Britney Hollick State Farm is seeking an organized intern to support administrative duties and help grow the office. Your attention to detail and commitment to customer relations will be essential as you assist in gaining and keeping customers in a fast-paced setting.

You will respond to inquiries about claims and billing, answer and make calls, emails, and texts, and proactively reach out to new customers to expand the business. This role offers growth opportunities and flexible scheduling.