Marketing Email List Administration Assistant

HRS Talent Solutions; Chesapeake (VA); Remote; USD 42,000 - 45,000; Full time

Job summary

HRS Talent Solutions is seeking a Marketing Email List Administration Assistant to work remotely in a full-time capacity. You will verify recipient lists against campaign instructions, compare segments and test records, and report discrepancies to the campaign owner.

This role emphasizes accuracy and customer service, ensuring respect for consent and preferences. You will document checks, distinguish test lists from production recipients, and maintain audit-ready records in the approved system.

Responsibilities

• Before an approved campaign is sent, its recipient list needs a careful check against the provided instructions.
• Compare the segment description and the approved source before flagging a person or clearing the list.
• Keep the distinction clear: a test address is not a production recipient.
• When a problem is found, describe the list, the specific issue, and what was checked without copying an entire contact database into an email.
• Record completion only after required checks and keep notes for auditability.

Job description

Marketing Email List Administration Assistant

Remote | Full-time

Check who belongs in the send

Before an approved campaign is sent, its recipient list needs a careful check against the provided instructions. This full-time remote office administration job compares online segments, exclusions and test records, then reports discrepancies to the campaign owner. Customer service principles matter because the wrong message or an ignored preference can damage trust. You do not choose the audience strategy or send a campaign on your own authority.

A test address can be useful for proofing but should not appear as an ordinary customer in the final count. An exclusion may also be specific to one campaign or a broader contact preference. Compare the segment description and the approved source before flagging a person or clearing the list. When the owner revises the audience, record which version you reviewed; a check of yesterday's export does not certify today's send. Your work product is a concise, traceable review that identifies what can be confirmed and what still needs approval.

A check before the send

A list may include a contact who opted out, an address with an obvious typo, or a duplicate entry. Follow the employer's defined checks and refer questionable records to the authorized owner. Do not restore an unsubscribed contact because their name appears on an older spreadsheet. Confirm that the segment and scheduled campaign match before you mark a review complete.

The team may also ask you to compare a small test list with the approved audience. Keep the distinction clear: a test address is not a production recipient. When a problem is found, describe the list, the specific issue, and what was checked without copying an entire contact database into an email. A campaign owner makes the final decision and controls the actual send.

What the role handles

Open the assigned online campaign and recipient instructions. Check the selected segment name and audience definition. Look for duplicates or obvious formatting issues under the checklist. Flag contact preference or suppression concerns. Compare a test list with its approved purpose. Report exceptions to the campaign owner. Record completion only after required checks. Keep contact data in its authorized system.

Treat a test as a test

The campaign owner may send a proof to a small internal group before an approved audience receives anything. Verify that those addresses are part of the test, not copied from the production segment. If a name or suppression rule looks wrong, flag it before the owner approves the send. Your review is a defined checkpoint; it is not permission to change consent settings yourself.

An audience list can also change between the time it was prepared and the time a campaign is scheduled. Follow the employer's timing for a final check and record which version you reviewed. A duplicate contact may require more investigation than simply deleting a row, because the records could represent different permissions. Keep the issue attached to the correct campaign in the online system.

Review notes should capture

• The campaign and audience version examined.
• The checklist used for the assigned review.
• The kind of exception, without copying entire contact lists.
• Whether the issue was referred to the authorized owner.
• The difference between test and production recipients.
• The status of unresolved suppression concerns.

The marketing team will provide examples of common list problems. A beginner with strong office administration habits can learn the process and help protect the customer service relationship by respecting people's contact choices.

Pay: $30.45 - $32.70 per hour

A private home office helps protect contact records during online list review.