Marketing & Customer Success Coordinator – San Francisco

CaptureProof, Inc.; San Francisco (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

BBG Ventures, LLC in San Francisco is looking for a full-time Marketing Coordinator and Customer Success Associate. This dual role involves managing marketing initiatives and ensuring high levels of customer satisfaction through effective communication and problem solving.

The ideal candidate should possess excellent time management skills, multitasking abilities, and a minimum of 2 years of marketing experience. Familiarity with social media platforms and strong customer service skills are essential.

Qualifications

• Minimum of 1 year of customer service experience, ideally with phone and/or chat support.
• Must be fluent in English (both written and spoken).
• Strong ability to analyze situations and observe patterns.

Responsibilities

• Coordinate conferences including registration, logistics, and show preparation.
• Manage and post to social media accounts on a regular basis.
• Troubleshoot customer problems and resolve customer complaints.

Skills

Time management

Multitasking

Customer service

Communication

Proficient in Gmail

Proficient in Word

Proficient in Excel

Proficient in PowerPoint

Social media management

Content writing

Education

Minimum of 2 years Marketing experience or education

Tools

MailChimp

Facebook

Twitter

LinkedIn

Job description

BBG Ventures, LLC in San Francisco is looking for a full-time Marketing Coordinator and Customer Success Associate. This dual role involves managing marketing initiatives and ensuring high levels of customer satisfaction through effective communication and problem solving.

The ideal candidate should possess excellent time management skills, multitasking abilities, and a minimum of 2 years of marketing experience. Familiarity with social media platforms and strong customer service skills are essential.