Marketing & Customer Service Specialist

Uloop Inc.; Miami (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

Gymnastics Academy in Miami is seeking a friendly front desk associate to welcome guests, contact leads, and schedule tours and field trips. You will provide accurate information about recreational classes and assist with event logistics.

Ideal candidates have prior customer service and sales experience, are bilingual in English and Spanish, proficient in Microsoft Office, comfortable using AI tools, and can multitask across tasks while communicating effectively with staff and clients.

Qualifications

• Prior customer service experience.
• Sales experience.
• Excellent communication with colleagues and clients.
• Proficiency in Microsoft Office.
• Experience using AI tools such as ChatGPT or Gemini.
• Ability to multitask.
• Bilingual in English and Spanish.
• Minimum age of 30.

Responsibilities

• Contact leads and follow up with them.
• Provide accurate information about all gymnastics classes to leads.
• Contact schools and offer tours to the academy.
• Set up field trips to the academy.
• Give tours to inquiring customers visiting the gym.
• Help with event logistics.

Skills

Customer service

Sales

Communication

Multitasking

AI tools (ChatGPT/Gemini)

Bilingual English/Spanish

Age 30+

Tools

Microsoft Office

Job description

Job Description

We are looking for a qualified candidate to join us as another friendly face at the front desk!

Job Duties

• Responsible for contacting leads and following up with them.
• Provides accurate information regarding all our recreational gymnastics classes to our leads.
• Contacting schools and offering tours to the academy.
• Setting up fieldtrips to the academy.
• Gives tours to inquiring customers who visit the gym.
• Help with event logistics.

Skills & Qualifications

• Prior customer service experience.
• Sales experience.
• Able to communicate effectively with colleagues and clients.
• Proactive Microsoft office skills.
• Able to use AI (ChatGPT/Gemini).
• Multi-tasker.
• Bilingual (English & Spanish).
• Minimum 30 years of age.

Company Description

Gymnastics Academy open for 10+ years.

Gymnastics Academy open for 10+ years.