Marketing & Customer Experience Coordinator

Haviland-Broadband

Haviland (KS)

On-site

USD 40,000 - 55,000

Full time

14 days+

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Job summary

Haviland Broadband in Kansas is seeking a Marketing Coordinator / Customer Service Representative to join our team. This dual-role position prioritizes marketing skills, with hands-on experience in digital advertising, lead tracking, analytics, and advanced Excel reporting.

The role also provides customer service support by phone, in person, and through digital channels. The position emphasizes managing campaigns, tracking leads, and delivering clear reports while maintaining high data accuracy.

Qualifications

High School Diploma is required.
Associate or Bachelor degree in Business, Marketing, or related field preferred.
Hands-on experience with digital advertising, lead tracking, marketing analytics, and advanced Excel reporting.

Responsibilities

Develop, launch, and manage targeted Facebook and Instagram advertising campaigns through Meta Ads Manager.
Develop, launch, and manage targeted Google Ads campaigns.
Assist with social media, email, website, direct mail, and community marketing efforts.
Coordinate marketing calendars, campaign schedules, and project timelines.
Monitor campaign budgets and performance.
Analyze marketing metrics and prepare campaign reports.