Marketing Coordinator - Nashville Live!

Live! Hospitality & Entertainment; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Live! Hospitality & Entertainment seeks a Marketing Coordinator to create and execute social media content and campaigns across platforms, and to assist at events with coverage and operations.

You will manage content calendars, monitor analytics, and deliver customer service through social channels while coordinating with the marketing team. The role requires at least a year in customer service or hospitality, a high school diploma, and strong English communication.

Qualifications

• High School diploma or equivalent; 1+ year experience in customer service or hospitality.
• Fluent English; other languages preferred.
• Flexible hours including holidays, weekends, and evenings; weekends required.

Responsibilities

• Create and implement social media content and campaigns across platforms.
• Oversee weekly and monthly social content calendars.
• Monitor analytics to optimize social media ideas.
• Provide customer service via social media.
• Support marketing team at events with social coverage and operations.
• Research new digital trends for implementation.
• Maintain digital influencer and media lists.

Skills

Social media platforms

Communication skills

Teamwork

Multitasking

Education

High School diploma or equivalent

Tools

Microsoft Office

Adobe Photoshop

Adobe Illustrator

Job description

Marketing Coordinator Responsibilities

• Create and implement social media content/campaigns across social platforms.
• Oversee the creation of social content calendars on a weekly and monthly basis.
• Monitor analytics to identify viable ideas and areas to optimize social media.
• Provide support to the marketing team at events including social media coverage and event operations.
• Provide customer service support through social media.
• Research new digital trends for implementation.
• Assist in keeping up-to-date digital influencer and media lists.
• Help maintain photo and video library.
• Assist in layered, compelling events inside district or venue including but not limited to concerts, family fun days, festivals, and more. Responsibilities include but are not limited to:
  • Assist in coordinating event logistics pre-and-post event
  • Registration and attendee tracking
  • Promotional materials
  • Social media coverage
  • Vendor registration
  • Pre and post event evaluations
• Assist in coordinating materials with event sponsors and partners to ensure partnership requirements are met.
• Distribute marketing collateral and help promote events throughout the district.
• Work with regional and local marketing manager to create and implement social media content/campaigns across social platforms.

Marketing Coordinator Qualifications

• High School diploma or equivalent preferred, plus at least one year experience in a customer service or hospitality related field. Must speak fluent English, other languages preferred.
• Available to work flexible hours including holidays, weekends, and evenings. Weekends will be required as part of the routine schedule.
• Proficient knowledge of Microsoft Office, Adobe Photoshop, and Illustrator.
• Experience with social media platforms, including but not limited to Facebook, Twitter, Instagram, TikTok, Pinterest, Snapchat, LinkedIn, etc.
• Must have good communication skills and work well in a team setting or independently.
• Ability to work well under deadlines and perform multiple tasks effectively and concurrently with a strong attention to detail.
• Must be self‑motivated, passionate, inventive, and energetic.
• Must be organized, independent and be able to multitask.
• Experience in hospitality and / or entertainment.

Physical Requirements

• Frequently standing up and moving about an assigned location safely and efficiently.
• Carrying or lifting items weighing up to 30 pounds when moving/setting up items for sales promotions.
• Handling objects (pens, pencils, paper, etc.), products and equipment.
• Bending, stooping, kneeling.