Marketing Coordinator – Intern

Jobtailor; Irving (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

Jobtailor is seeking a Marketing Communications Assistant focused on Mortgage Servicing to support the customer journey optimization across touchpoints. You will assist in campaigns, monitor performance, and help ensure brand consistency while collaborating with internal stakeholders.

Ideal candidates demonstrate strong organizational skills, effective communication, and a proactive, self-starting attitude.

Qualifications

• High school diploma or equivalent required.
• Strong organizational skills and problem-solving ability.
• Ability to work as a self-starter.
• Detail oriented; ability to execute accurately.
• Strong communication skills.
• Desire to learn and grow professionally.
• Experience working with Microsoft Windows applications.

Responsibilities

• Assist with developing and implementing marketing communications that optimize the customer journey for Mortgage servicing.
• Support assigned marketing projects from concept through implementation.
• Monitor project progress and campaign performance, providing recommendations for continuous improvement.
• Prepare status reports and updates for Mortgage Servicing leadership.
• Bring Planet's brand identity to life through impactful design and creative solutions.
• Ensure customer communications are seamless, consistent, and as low-friction as possible across the customer touchpoints.
• Collaborate with internal partners to develop tailored marketing strategies and plans.
• Assist in the conception, execution, and oversight of marketing campaigns, projects, and workflows.
• Generate comprehensive reporting for projects to determine results including creative testing and ROI.
• Manage other key marketing initiatives.
• Assist with administrative support and research of special projects.
• Perform additional duties as assigned.

Skills

Strong communication skills

Detail oriented

Self-starter

Organizational skills

Problem-solving ability

Education

High school diploma or equivalent

Tools

Microsoft Windows

Job description

• Assist with developing and implementing marketing communications that optimize the customer journey for Mortgage servicing
• Support assigned marketing projects from concept through implementation
• Monitor project progress and campaign performance, providing recommendations for continuous improvement
• Prepare status reports and updates for Mortgage Servicing leadership
• Bring Planet's brand identity to life through impactful design and creative solutions
• Ensure customer communications are seamless, consistent, and as low-friction as possible across the customer touchpoints
• Collaborate with internal partners to develop tailored marketing strategies and plans
• Assist in the conception, execution, and oversight of marketing campaigns, projects, and workflows
• Generate comprehensive reporting for projects to determine results including creative testing and ROI
• Manage other key marketing initiatives
• Assist with administrative support and research of special projects
• Perform additional duties as assigned

Requirements

• High school diploma or equivalent required
• None required
• High degree of organizational skill and problem-solving ability
• Ability to work as a self-starter
• Detail oriented; ability to execute accurately
• Strong communication skills
• Desire to learn and grow professionally
• Experience working with Microsoft Windows applications

Core Competencies

Demonstrates strong organizational skills and problem-solving abilities while executing marketing communications and campaigns that enhance the customer journey in Mortgage servicing. Proficient in generating reports and collaborating with internal partners to develop effective marketing strategies.

Hard Skills

• Marketing Strategy Development
• Campaign Execution
• Reporting and Analysis
• Customer Journey Optimization
• Creative Testing

Soft Skills

• Strong Communication Skills
• Detail Oriented
• Self-Starter
• Organizational Skills
• Problem-Solving Ability

Industry Keywords

• Mortgage Servicing
• Customer Touchpoints
• Brand Identity
• Marketing Projects
• Administrative Support