Marketing Coordinator

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Weekly pay

On-site clinics

Health benefits

401(k) retirement plan

Paid time off

Wellness programs

Tuition reimbursement

Free uniforms

Free uniform cleaning

Discounts: childcare

Discounts: fuel

Discounts: bus passes

Fitness membership

Job summary

Mystic Lake Casino Hotel in Prior Lake, MN is seeking staff for Club M to deliver outstanding guest experiences. This part-time role requires working weekends, evenings and late nights, with day shifts unavailable.

Earn up to $19/hour with weekly pay, on-site clinics and comprehensive benefits. You will enroll guests in Club M, promote promotions, assist with events, and troubleshoot marketing tech while providing friendly, memorable service.

Qualifications

• Must be 18 years of age or older.
• 2 years of education/experience in customer service/marketing/communications.
• Strong computer and mobile application experience; able to use word processing, spreadsheets, and email.

Responsibilities

• Enrolls casino guests in the Club, issues complimentary items, promotes Club M, and provides information about Mystic Lake and Little Six.
• Assists with execution of all promotions and special events.
• Delivers exceptional guest service to ensure memorable experiences for new and returning guests.
• Oversees collateral distribution on the casino floor and maintains inventory of marketing storage and costume rooms.
• Troubleshoot guest concerns related to marketing technologies (digital applications, player tracking, offers, kiosk redemptions).

Skills

Customer service

Communication skills

Guest experience

Tech literacy

Night/weekend availability

Tools

Digital applications

Kiosk systems

Job description

Mystic Lake Casino
Prior Lake, MN 55372, USA

Description

Ready for a marketing opportunity that is more than your Monday-Friday desk job? Come join our Club M Team! We are looking for someone who understand that at a premier casino resort and entertainment destination that the entertainment happens mostly at night and on weekends. If communication skills and guest experience are your top skills, we are looking for you! Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!

This position is available for part-time 24-30 hours per week.

This position would include working each weekend, evenings, and late-nights. Day shift is NOT available.

Pay up to $19/hour. *Based on shift.

Job Overview:Serves as the primary points of contact and knowledgeable resources for Club M and Promotions. Enrolls casino guests in the Club, issues complimentary, promotes Club M, and provides information about both Mystic Lake and Little Six. Assists with execution of all promotions and special events. Initiates and practices exceptional guest service in all situations to ensure that all new and returning guests have a memorable experience. Oversees and administers collateral distribution on the casino floor and keeps inventory of the marketing storage and costume rooms. Troubleshoot guest concerns related to marketing technologies (i.e. digital applications, player tracking, offers, kiosk redemptions, etc.)

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.

Who We Are:We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small.At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Job Requirements:

ReflectsMINIMUMEDUCATION, TRAINING, CERTIFICATIONandEXPERIENCErequired in orderto meetthe expectations of this job:

• Must be 18 years of age or older.
• Combination of education & experience in customer service/marketing/communications equal to 2 years.
• Strong computer and mobile application experience, word-processing, spreadsheets, and electronic mail software. Ability to communicate effectively with a diverse population.
• Ability to learn and understand varying technologies and guest-facing applications(including iOS and Android).
• Superior service orientated attitude.
• Ability to work nights and weekends.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.