Marketing & Communications Manager — Nonprofit Impact

Shelter House, Inc.; Chantilly (VA); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K with 4% employer match

13 Paid Holidays, 2 Floating Holidays,

FourAnnual Team Building Events

Paid Holidays

Floating Holidays

Birthday Off

Team Building Events

Job summary

Shelter House, Inc. is seeking a Marketing and Communications Manager in Chantilly, VA. The role leads planning and execution of internal and external communications, marketing, and storytelling to deepen engagement and support fundraising.

The position collaborates across departments, oversees digital and social media, newsletters, annual reports, and campaigns, and develops trauma-informed content from programs and events.

Qualifications

• Bachelor’s degree in communications, marketing, public relations, journalism, or a related field.
• Three+ years of progressive professional experience in marketing, communications, nonprofit communications, or a related field.
• Excellent writing, editing, proofreading, verbal communication, and storytelling skills.
• Experience creating integrated marketing campaigns with measured outcomes.
• Strong digital and social media management experience.

Responsibilities

• Develop and implement an integrated marketing and communications strategy aligned with Shelter House’s mission and fundraising goals.
• Own brand voice and visual identity across print, digital, media, fundraising, and internal communications.
• Lead newsletters, annual reports, campaigns, event materials, and other communications collateral.
• Manage website and digital content, ensuring accuracy, accessibility, and engagement.
• Plan and evaluate integrated digital and email campaigns to support fundraising, events, and community awareness.
• Develop media relations, press releases, pitches, and coordinator interviews.
• Support executive communications with talking points, speeches, and presentations.
• Track performance metrics and translate data into actionable improvements.
• Attend programs and events to capture stories, photos, testimonials, and content.

Skills

Excellent writing

Editing

Storytelling

Social media management

Campaign planning

Project management

Interviews/content capture

Education

Bachelor's degree in communications/marketing/PR/journalism

Tools

Salesforce CRM

GoFundMe

Email marketing platforms

CMS/website platforms

Canva

Job description

Shelter House, Inc. is seeking a Marketing and Communications Manager in Chantilly, VA. The role leads planning and execution of internal and external communications, marketing, and storytelling to deepen engagement and support fundraising.

The position collaborates across departments, oversees digital and social media, newsletters, annual reports, and campaigns, and develops trauma-informed content from programs and events.