Impactful Communications Manager — Hybrid, Nonprofit

Automatic Data Processing, Inc.; Washington (District of Columbia); Hybrid; USD 60,000 - 81,000; Full time

Benefits offered by this job

Paid vacation (15 days)

11 paid holidays

Health insurance

HRA

Dental and vision

Short and long-term disability

Life insurance

403(b) retirement plan with employer-m

EAP

Commuter benefits

Job summary

Pathways to Housing DC seeks a Communications Manager to join a mission-driven team in Washington, DC, with a hybrid work model. You’ll craft and carry out a communications plan, manage digital channels, and develop donor-focused content to broaden engagement and support.

You will collaborate with development colleagues, gather stories from field programs, and ensure messages are respectful, clear, and compelling across newsletters, websites, emails, and social channels.

Qualifications

• At least three years of relevant communications, marketing, journalism, or content development experience.
• A minimum of a High School Diploma/GED
• Strong writing and editing skills, with experience adapting content for different audiences and channels.
• Experience managing digital communications, including email, social media, and website content.
• Experience creating visual materials using Canva, Adobe Creative Cloud, or comparable tools.
• Ability to capture and edit photos and short videos for digital communications.
• Strong organizational skills and the ability to manage multiple projects, coordinate feedback, and meet deadlines.
• Comfort interviewing people and working with colleagues to gather stories and information.
• Sound judgment when handling sensitive information, participant stories, and public-facing communications.
• Ability to work independently, take initiative, and stay in communication with colleagues.
• Interest in Pathways DC’s mission and willingness to learn about Housing First.
• Ability to attend occasional in-person meetings, program visits, and events in the Washington, DC area.

Responsibilities

• Plan and manage communications.
• Develop and carry out a communications plan aligned with fundraising priorities.
• Manage content calendar across email, social media, website, publications, and events.
• Coordinate content requests, reviews, approvals, and publication deadlines with colleagues.
• Maintain a consistent organizational voice and visual identity, and develop practical guidelines and templates for staff.
• Keep website content accurate and current, including program information, stories, events, and opportunities to support Pathways DC.
• Track and report on KPIs for all digital activity, including website traffic, email open rates, and social media growth.
• Use analytics to adjust strategy, maximize donor conversion rates, and improve audience reach.

Skills

Writing & editing

Digital comms

Content development

Project coordination

Storytelling

Education

High School Diploma

Tools

Canva

Adobe Creative Cloud

Job description

Pathways to Housing DC seeks a Communications Manager to join a mission-driven team in Washington, DC, with a hybrid work model. You’ll craft and carry out a communications plan, manage digital channels, and develop donor-focused content to broaden engagement and support.

You will collaborate with development colleagues, gather stories from field programs, and ensure messages are respectful, clear, and compelling across newsletters, websites, emails, and social channels.