Marketing/Catering Director

Workstream; Naples (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Chick-fil-A Naples seeks a Marketing/Catering Director to grow catering and outside-sales across two restaurants. This leadership role emphasizes relationship-building, sales growth, and delivering hospitality-aligned experiences that turn customers into partners.

You will build connections with local businesses, schools, churches, healthcare organizations, and event planners while guiding the team to execute catering orders with excellence.

Responsibilities

• Developing and executing a catering and outside-sales strategy for two restaurants.
• Proactively identifying and pursuing new catering customers.
• Conducting business-to-business outreach and visiting organizations throughout the Naples community.
• Building relationships with office managers, event planners, church leaders, healthcare organizations, and community partners.
• Developing recurring catering accounts and increasing repeat business.
• Following up with customers after catering orders and identifying future opportunities.
• Maintaining an active pipeline of prospective catering customers and opportunities.
• Creating monthly outside-sales and business-development plans.
• Partnering with our Marketing Director on seasonal campaigns, community outreach, and catering promotions.
• Coordinating with Operations to ensure large and complex catering orders are executed accurately and on time.
• Training and developing team members who can prepare, deliver, and execute catering orders with excellence.
• Tracking catering performance and using sales data to identify opportunities for growth.

Job description

Chick-fil-A: Marketing/Catering Director

We are looking for a motivated, relationship-driven Catering Director to lead the growth of our catering and outside-sales business across two Chick-fil-A restaurants in Naples.

This is more than a catering operations position. We are looking for a sales-minded leader and relationship builder who enjoys connecting with people, developing new business, and turning one-time customers into long-term partners.

The Catering Director will be responsible for developing relationships with local businesses, schools, churches, healthcare organizations, nonprofits, sports organizations, event planners, and other community partners while ensuring every catering experience reflects Chick-fil-A’s standards of hospitality and excellence.

What You’ll Be Doing:

As Catering Director, you will take ownership of growing our catering business by:

• Developing and executing a catering and outside-sales strategy for two restaurants.
• Proactively identifying and pursuing new catering customers.
• Conducting business-to-business outreach and visiting organizations throughout the Naples community.
• Building relationships with office managers, event planners, church leaders, healthcare organizations, and community partners.
• Developing recurring catering accounts and increasing repeat business.
• Following up with customers after catering orders and identifying future opportunities.
• Maintaining an active pipeline of prospective catering customers and opportunities.
• Creating monthly outside-sales and business-development plans.
• Partnering with our Marketing Director on seasonal campaigns, community outreach, and catering promotions.
• Coordinating with Operations to ensure large and complex catering orders are executed accurately and on time.
• Training and developing team members who can prepare, deliver, and execute catering orders with excellence.
• Tracking catering performance and using sales data to identify opportunities for growth.

The Opportunity

Our goal is to build a predictable, growing, and profitable catering business that does not depend solely on customers calling us.

We want to intentionally pursue opportunities, develop meaningful community relationships, create recurring business, and provide catering experiences that turn customers into long-term Chick-fil-A advocates.

If you are energized by sales, relationships, business development, leadership, and creating new opportunities, we would love to meet you. Join our leadership team and help us take Chick-fil-A catering in Naples to the next level.

Location: Naples Center 5825 Airport-Pulling Rd, Naples, FL 34109, USA

“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”
S. TRUETT CATHY 1921—2014