Marketing Assistant (Greeter/Gifter)

Marriott Ownership Resorts, Inc.; Hilton Head Island (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Hotel discounts and resort perks

Immediate 401(k)

Company match up to 6%

Growth and development opportunities

Positive work environment

Job summary

Marriott Vacations Worldwide is seeking a Lobby Ambassador in Hilton Head Island, SC to engage guests in the lobby, provide exceptional customer service, and introduce them to the Marketing team. The role emphasizes friendly, face-to-face interaction and local area guidance.

The position offers opportunities to connect guests with attractions and dining options, while delivering high-quality service and resolving issues as they arise.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to engage guests and guide them to appropriate teams.
• Flexible schedule including weekends and holidays.

Responsibilities

• Engage guests in the lobby and provide elevated customer service.
• Introduce guests to the Marketing team.
• Offer local attraction and restaurant recommendations.
• Provide effective problem resolution when needed.

Skills

Customer service

Communication

Face-to-face interaction

Tools

Computer skills

Job description

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Lobby Ambassador, you will engage guests in the lobby and introduce them to our Marketing team.

What's in it for you?

• Hotel and resort discounts
• Immediate 401(k)
• Company match up to 6%
• Growth and development opportunities
• Positive work environment

What will you

• Engage with guests and provide elevated customer service face to face
• Offer assistance when needed and introduce guests to the Marketing team
• Provide the highest level of service to suggest local attractions and restaurant recommendations
• Provide effective problem resolution techniques if applicable

What are the requirements?

• Enjoy talking with guests face to face
• Excellent communication and computer skills
• Flexible schedule, including the ability to work weekends and holidays
• Ability to stand or walk for extended period of time or for an entire work shift

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Where meaningful moments are made together.

Our associates want more than fulfilling work.

Like our Owners, Members and guests around the world, they want fulfilling lives.

Vacations expand our world to new places, new possibilities, new connections.

Along the way, they help us discover our best selves.

Great vacations are the embodiment of a life, fulfilled.

Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company.

While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers.

Join us on our journey.

FOR A LIFE FULFILLED. Creating vacations that move you.

• 20,000+ Associates worldwide
• Vacation Ownership
• 7 Iconic Brands
• Approximately 120 Vacation Ownership Resorts
• 700,000+ Owner families
• 90%+ Guest satisfaction score
• Exchange & Third-Party Management
• More than 3,200 affiliated resorts in over 90 countries and territories
• Approximately 1.6 million exchange network members