Marketing Assistant

The Pines at Davidson; Davidson (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

The Pines at Davidson is hiring a Marketing Assistant in Davidson, NC. This role supports the sales/marketing team by responding to inquiries, scheduling tours, maintaining databases and waiting lists, processing applications and deposits, and assisting with move-in preparations and events.

You will handle administrative tasks such as invoices, ordering supplies, stocking materials, and preparing marketing mailings, while collaborating with multiple departments and vendors to ensure smooth

Qualifications

• Bachelor's degree preferred in Marketing, Business Administration, Communications, Customer Service, or related field.
• Minimum three years in marketing, admissions, business admin, communications or customer service.
• Strong administrative and organizational skills with attention to detail.
• Experience with electronic records systems or ability to learn new systems quickly.

Responsibilities

• Prospect communication and administrative support: respond to inquiries, track records, schedule appointments, distribute materials.
• Waiting list and residency administration: manage applications, deposits, transfers, and related records.
• Marketing, communications, and events: assist with events, prepare materials, and contribute to social media content.
• Departmental operations: process invoices, order supplies, maintain records, and support special projects.

Skills

Administrative skills

MS Office

CRM systems

Communication skills

Detail-oriented

Education

Bachelor's degree

Tools

CRM software

Job description

Marketing Assistant# Marketing AssistantThe Pines at Davidson - Davidson, NC 28036## OverviewPosition TypeFull TimeJob ShiftDayCategoryMarketing## Description**Marketing Assistant***Be appreciated for what you do, all on a beautiful campus with a family atmosphere.*The Pines at Davidson is hiring a Marketing Assistant. The Marketing Assistant is responsible for a wide variety of activities, including responding to inquiries, scheduling tours, maintaining databases and waiting lists, processing applications and deposits, move-in preparations, assisting with marketing events, and handling general departmental administrative responsibilities such as invoices, ordering supplies, stocking supplies, and preparing and mailing marketing materials. **Who You Are**The Marketing Assistant works closely with Sales Counselors, the Director of Sales, Marketing & Communications, other departments, vendors, prospective residents, and current residents. This is a support position rather than a sales position. We are looking for a reliable, organized, detail-oriented individual who enjoys working with people, takes initiative, and can manage multiple priorities in a busy, collaborative environment. **QUALIFICATIONS (**Includes Education, Experience, Knowledge and Abilities, Certificate or Licensure Requirements): **Education:*** Bachelor's degree preferred in Marketing, Business Administration, Communications, Customer Service, or a related field; or an equivalent**Experience:*** A minimum of three (3) years of experience in marketing, admissions, business administration, communications, customer service, or a related field.**Skills:*** Strong administrative and organizational skills, with excellent attention to detail.* Proficiency in Microsoft Office, including Outlook, Word, and Excel.* Experience working with electronic records systems, or the ability to learn new systems quickly.* Excellent written and verbal communication skills.* Ability to manage multiple tasks, follow through on assignments, and meet deadlines.* Comfortable interacting with prospective residents and their families, team members, and outside vendors.* Ability to handle confidential information with discretion and professionalism.* Self-motivated, proactive, dependable, and comfortable working independently and collaboratively.* Willingness to take initiative, seek out assignments, and assist wherever needed.* Experience in senior living or working with older adults is preferred but not required.* Commitment to the mission and values of The Pines at Davidson.**ESSENTIAL JOB FUNCTIONS:**Prospect Communication and Administrative Support * Respond promptly and professionally to telephone, email, and website inquiries from prospective residents and their families.* Track inquiries and maintain accurate records.* Schedule and coordinate individual appointments, group tours, and other visits to the community.* Provide general information about The Pines and distribute marketing materials.* Assist with preparing information packets, correspondence, presentations, reports, mailings, and other departmental materials.* Maintain accurate information in customer relationship management (CRM) systems and other databases.**Waiting List and Residency Administration*** Assist with maintaining the Future Residency Program waiting list, internal transfer list, and related databases.* Process waiting list for applications, deposits, refunds, and related documentation.* Assist with residency applications and administrative paperwork.* Track application requirements, deadlines, and outstanding documentation.* Maintain accurate and confidential resident and prospect records.* Support the Sales Counselors with the administrative steps associated with accommodation offers, reservations and move-ins.* Maintain checklists and track tasks associated with upcoming move-ins and internal transfers.**Marketing, Communications, and Events*** Assist with planning, preparing for, and carrying out marketing events, open houses, and other community programs.* Represent The Pines at events.* Assist with the creation, editing, preparation, and distribution of marketing and communications materials.* Contribute ideas, content, and photography to social media and other communications.* Maintain inventory of marketing materials**Departmental Operations*** Review, organize, and process departmental invoices.* Order office supplies, marketing materials, and other departmental supplies.* Maintain organized records, files, schedules, and departmental resources.* Prepare reports and assist with special projects assigned.* Other departmental responsibilities as needed.**PHYSICAL REQUIREMENTS (AS DETERMINED USING WORKSHEET): (Include Vision, Language, Hearing, Range of Motion, Lifting Capacity, Sitting/Standing, etc.)*** Extended periods of sitting, walking, and standing.* Some driving may be required.* Occasionally required to lift to 10 lbs.* Repetitive use of hands includes simple grasping of less than 10 lbs. frequently; fine manipulation using keyboard and writing frequently.* Sensory requirements: Write, keyboarding, speak on phone and in person, speak to large groups, read computer monitor, hear spoken questions and comments in person, on phone and in large groups.* Work performed primarily indoors, with regular walking outdoors between various campus locations.