Marketing Analytics & Operations Leader

Gelson's Markets; Santa Fe Springs (CA); On-site; USD 77,000 - 95,000; Full time

Job summary

Gelson's Markets in Santa Fe Springs, CA is seeking a Marketing Operations & Analytics Manager to own performance measurement, BI, and executive reporting across all marketing initiatives.

You will translate complex data into actionable insights, partnering with Marketing, Merchandising, Finance, Operations, Digital, Loyalty, and external partners to optimize campaigns and ROI. This role emphasizes data accuracy, standardized reporting, and strategic analytics.

Qualifications

• Bachelor’s degree required or equivalent combo of education and experience.
• 4–7 years of experience in marketing analytics, BI, or marketing operations.
• Experience developing dashboards, scorecards, and executive-level reporting.
• Retail/grocery loyalty, CRM, or promotional analytics experience preferred.

Responsibilities

• Develop, maintain, and enhance marketing dashboards, reports, and KPI reporting across channels.
• Analyze campaign performance, promotions, loyalty activity, and ROI.
• Translate data into clear insights and recommendations for Marketing leadership.
• Establish KPI definitions, reporting methodologies, and benchmarks.
• Collaborate with cross-functional teams to align marketing objectives and reporting needs.
• Monitor budgets, spending, and forecast accuracy with Finance and Operations.

Skills

Excel proficiency

Analytical thinking

Communication skills

Project management

Cross-functional collaboration

Education

Bachelor's degree in Marketing, Analytics, Business, Finance, Economics, or related field

Equivalent combination of education and experience

Tools

BI dashboards

CRM platforms

Loyalty analytics tools

Job description

Gelson's Markets in Santa Fe Springs, CA is seeking a Marketing Operations & Analytics Manager to own performance measurement, BI, and executive reporting across all marketing initiatives.

You will translate complex data into actionable insights, partnering with Marketing, Merchandising, Finance, Operations, Digital, Loyalty, and external partners to optimize campaigns and ROI. This role emphasizes data accuracy, standardized reporting, and strategic analytics.