Marketing AI & Automation Manager (Fully Remote)

SecureSpace Self Storage; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

SecureSpace Self Storage seeks a Marketing AI & Automation Manager to optimize business processes through AI-enabled workflows. This individual-contributor role designs, implements, and governs automated systems across marketing and operations, with no direct reports and general supervision.

Responsibilities include evaluating processes, building automation pipelines, and maintaining escalation procedures for after-hours issues to ensure operational reliability.

Qualifications

• Experience in marketing or business operations with hands-on workflow automation.
• Proficiency in workflow platforms like n8n, Make, or Zapier.
• Preferred experience with CRM/CMS systems, Google Workspace, Wrike, dashboards, SQL and Git.

Responsibilities

• Evaluates cross-functional processes, identifies root causes, and advises on redesign or automation based on impact, risk, and cost.
• Designs and implements content-production, reputation-management, and reporting systems with workflow stages and controls.
• Owns testing, rollout, monitoring, and continuous improvement of automation systems, diagnosing failures and escalating security or compliance issues.

Skills

Marketing operations

Business operations

Workflow automation

Tools

n8n

Make

Zapier

CRM/CMS

Google Workspace

Wrike

SQL

Git

Job description

• The Marketing AI & Automation Manager analyzes and improves business processes across SecureSpace Self Storage by designing, implementing, and governing AI-enabled workflows and integrated systems.
• This individual-contributor role has no direct reports and works under general supervision, exercising independent judgment to resolve complex process and integration issues.

Key Responsibilities:

• Evaluates cross-functional processes, identifies root causes of inefficiency, and recommends whether to redesign, automate, retain, or discontinue workflows based on operational impact, risk, and cost.
• Designs and implements content-production, reputation-management, and reporting systems, establishing workflow stages, validation rules, and human-review controls.
• Owns testing, rollout, monitoring, and continuous improvement of automation systems, independently diagnosing failures and escalating material security or compliance issues.

Skills and Experience:

• Requires demonstrated experience in marketing operations or business operations with hands-on proficiency in workflow platforms like n8n, Make, or Zapier.
• Preferred experience includes CRM/CMS systems, Google Workspace, Wrike, dashboards, SQL, and Git; familiarity with SEO is helpful but the role is primarily technical.
• Works under general supervision with no direct reports, with occasional after-hours coverage needed to resolve critical workflow failures.
• Maintains documented escalation and manual-fallback procedures for issues arising outside business hours.

SecureSpace Self Storage

SecureSpace Self Storage operates self storage facilities and is enhancing business processes through AI-enabled workflow automation. The company promotes a collaborative, compliance-focused culture with an emphasis on data privacy and continuous improvement.