Marketing Account Manager

Writing; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

Pavago is hiring a Marketing Account Manager to manage client relationships, oversee marketing execution, and ensure projects are delivered accurately and on time. You’ll coordinate email marketing campaigns, WordPress updates, SEO initiatives, reporting, and cross-functional marketing projects.

You’ll work closely with leadership and internal teams to keep campaigns moving, maintain clear client communication, and deliver an exceptional client experience.

Qualifications

• 3+ years of experience in Marketing Account Management
• Experience in client-facing marketing roles and agency environment
• Hands-on experience with Mailchimp, WordPress, SEO tools, and web analytics

Responsibilities

• Serve as the primary contact for assigned client accounts and manage communications
• Lead email marketing campaigns and content updates across platforms
• Oversee website content updates using WordPress and CMS
• Support SEO initiatives with keyword research and analytics
• Prepare client-friendly performance reports and insights
• Coordinate cross-functional marketing workstreams and timelines
• Leverage AI tools to improve productivity and campaign execution
• Ensure timely delivery and client satisfaction across all projects

Skills

Marketing Account Management

Client-facing Marketing

Agency Account Management

Mailchimp

WordPress

Ahrefs

Semrush

Google Analytics GA4

English communication

Project coordination

Tools

Slack

Zoom

HubSpot

Job description

Marketing Account Manager at Pavago

AI summary: Manages client accounts while coordinating email campaigns, SEO, WordPress updates, marketing projects, reporting, and client communication.

Description

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a Marketing Account Manager to manage client relationships, oversee marketing execution, and ensure projects are delivered accurately and on time.

This is more than an account management role.

You’ll serve as the primary point of contact for multiple client accounts while coordinating email marketing campaigns, WordPress updates, SEO initiatives, reporting, and cross-functional marketing projects.

You’ll work closely with leadership and internal marketing teams to keep campaigns moving, maintain clear client communication, and deliver an exceptional client experience.

If you’re highly organized, client-focused, and enjoy balancing marketing execution with relationship management, this role is a strong fit.

What You’ll Own

Client Relationship Management

• Serve as the primary point of contact for assigned client accounts.


• Manage communication via email, Slack, WhatsApp, Zoom, and other collaboration tools.


• Lead recurring client meetings, status updates, and performance reviews.


• Keep clients informed, aligned, and supported throughout every project.


• Build long-term relationships through proactive communication and reliable execution.

Email Marketing

Build, launch, and manage email campaigns using platforms such as:

• Mailchimp


• Similar email marketing tools

Write and edit:

• Subject lines


• Campaign messaging

Manage audience segmentation, scheduling, and campaign performance.

Monitor results and provide actionable recommendations.

Website & Content Management

• Update and maintain website content using WordPress and other CMS platforms.


• Coordinate landing page and website content updates.


• Ensure websites remain accurate, current, and aligned with marketing campaigns.


• Support ongoing content improvements and website optimization.

SEO Support

Conduct SEO research and audits using tools such as:

• Ahrefs


• Semrush

Perform keyword research and support on-page SEO improvements.

Monitor rankings and identify optimization opportunities.

Track SEO performance and report results to clients.

Reporting & Analytics

Analyze campaign performance using:

• Google Analytics (GA4)


• Email marketing analytics


• SEO reporting tools

Prepare client-friendly reports and performance summaries.

Track KPIs and identify opportunities for improvement.

Present insights and recommendations during client meetings.

Workflow & Project Coordination

• Marketing


• Design


• Content


• Leadership

Translate client feedback into actionable tasks and timelines.

Keep projects organized, on schedule, and clearly communicated.

Ensure deadlines and client expectations are consistently met.

AI & Productivity

Utilize AI tools such as:

• ChatGPT


• AI writing and research platforms

Improve efficiency across:

• Content creation


• Client communication


• Reporting


• Research

What Success Looks Like

• High client satisfaction and retention.


• Marketing campaigns delivered accurately and on schedule.


• Strong email engagement and campaign performance.


• Well-organized workflows and reliable reporting.


• Clear communication between clients and internal teams.


• Leadership confidence in account management and execution.

What Makes You a Strong Fit

• Excellent relationship-building and communication skills.


• Highly organized with exceptional project management abilities.


• Comfortable managing multiple clients simultaneously.


• Detail-oriented and proactive.


• Strong marketing knowledge with an execution-focused mindset.


• Able to balance client service with operational efficiency.

Required Experience & Skills

Experience

3+ years of experience in:

• Marketing Account Management


• Client-Facing Marketing


• Agency Account Management


• Similar client success or marketing roles

Hands-on experience with:

• Mailchimp


• WordPress


• Ahrefs or Semrush


• Google Analytics (GA4)

Excellent written and verbal English communication skills.

Strong project coordination and organizational abilities.

Ability to manage multiple clients and competing priorities.

Nice to Have

Experience with:

• HubSpot

Familiarity with:

• Google Ads


• Meta Ads


• Paid media reporting

Experience supporting executive-level clients.

Agency or fast-paced marketing environment experience.

• Mailchimp


• WordPress


• Ahrefs


• Semrush


• Google Analytics (GA4)


• ChatGPT


• Google Workspace


• Slack


• Zoom

What a Typical Day Looks Like

• Respond to client requests and provide project updates.


• Host client meetings and review campaign performance.


• Launch and monitor email marketing campaigns.


• Update website content in WordPress.


• Review SEO rankings and optimization opportunities.


• Prepare reports and performance summaries.


• Coordinate deliverables with internal marketing teams.


• Use AI tools to improve productivity and campaign execution.

In short: You’ll ensure clients stay informed, marketing campaigns stay on track, and projects are delivered smoothly while building strong, long-term client relationships.

• Client satisfaction and retention.


• Email campaign performance and engagement.


• Website and SEO improvements.


• Reporting accuracy and timeliness.


• Workflow efficiency and project completion.


• Leadership and client satisfaction.

Why This Role Stands Out

High ownership over client relationships and campaign execution.

• Email Marketing


• SEO


• WordPress


• Analytics

Opportunity to work directly with leadership and executive-level clients.

Fully remote role with structured workflows.

• Senior Account Manager


• Marketing Strategist


• Client Success Manager


• Client Success Leadership

Interview Process

• Application Review


• Client Interview


• Offer & Onboarding