Marketing Account Manager

Penn Creative; Philadelphia (Philadelphia County); Remote; USD 55,000 - 75,000; Full time

Job summary

Penn Creative seeks a mid-level marketing account manager to enhance client communication and manage diverse projects. The ideal candidate should excel in writing, design, and project management while adapting to a dynamic work environment. Expect a flexible culture that values creativity and work-life balance.

Benefits

10 days of paid vacation

5 days of paid sick time

9 floating paid holidays

Flexible work hours

Commission program for new clients

Employer-sponsored healthcare plan

Qualifications

• Minimum 5 years of experience in marketing, project management, and customer service.
• Excellent written and verbal communication skills.
• Social media savvy.

Responsibilities

• Field client requests and guide projects to completion.
• Write and edit content for various platforms.
• Contribute expertise to marketing initiatives and campaigns.

Skills

Project Management

Client Relations

Writing

Design Eye

Marketing Strategy

Tools

Asana

Microsoft Office Suite

Google Suite

Adobe Creative Suite

Job description

About Penn Creative

Penn Creative is a women-owned agency offering graphic design, writing and marketing services. We pride ourselves on providing a friendly work environment that is also fast-paced, collaborative and customer-service driven. Clients range from local nonprofits to major corporations—spanning many industries. Projects range from advertising campaigns, brochures, booklets, posters, evites and infographics to web design, PowerPoint presentations and entire magazines. Each day looks different, and there’s rarely a dull moment!

About this Position

Do you revel in details and love deadlines? Do your friends and family always say, “You’re a planner?” Got some web design, writing and other marketing skills? We want to hear from you! Penn Creative is seeking a mid-level marketing account manager to join our team. Your days will be filled with client communication, design and writing projects, project planning, and marketing strategy. This is a job for a real “people person” who likes variety, can adjust on the fly, and work well with different personalities.

The ideal candidate for this position has a can-do, will-do attitude, is passionate about the creative process, takes initiative, and is looking for a career opportunity—not just another job.

Interested in learning more? Please submit your cover letter, resume and portfolio addressed to Jenny. If you use "Dear Hiring Manager" or another generic greeting, please don't expect a response. We seek someone who pays attention to details, is serious about wanting to work with Penn Creative, and who read this entire job post.

Essential Functions

• Project Management Field client requests, utilize our software (Asana), and guide every project to completion. This includes working with our internal team, creating schedules, and ensuring deadlines and business goals are met. It also includes reviewing business proposals and monitoring budgets.
• Client Relations Be the main liaison between clients and our team.
• Writing Write and edit content for projects, including emails, websites and social media.
• Design Work on websites and powerpoint presentations, including loading content and making minor design adjustments. (You don’t need extensive graphic design experience, but you need a good eye, and the ability to learn web platforms.)
• Strategy Contribute your expertise to marketing initiatives and campaigns.
• Participation Attend industry events, watch webinars, etc., to improve your skillset.

Requirements

• Minimum of 5 years of experience in marketing, project management, and customer service.
• Design eye and ability to help enforce brand guidelines.
• Excellent written and verbal communication skills.
• Familiarity with the Mac platform and Asana.
• Experience with Microsoft Office Suite, Google Suite, Adobe Creative Suite: InDesign, Photoshop, and Illustrator.
• Social media experience. (You must be versed in the top social media platforms.)
• Strong sense of accountability.
• Able to work accurately under tight deadlines.
• Ability to go with the flow and adjust on the fly.
• Go the extra mile and pitch in wherever needed. (“That’s not my job!” isn’t in our vocabulary.)

Perks and Benefits

• 10 days of paid vacation
• 5 days of paid sick time
• 9 paid holidays, which are floating. (Meaning, if you don’t want off on July 4, you can request a different day in July.)
• Up to 2.5 hours as needed of “time to take care of life” that doesn’t subtract from your other PTO (We don’t punish people for needing to attend doctor appointments, go to the bank, pick up a sick child, etc.!)
• Work from home full time.
• A commission program that financially rewards you for bringing in new clients.
• Retirement plan with employer match: (Fidelity SIMPLE IRA).
• Employer-sponsored healthcare plan, which offers access to group rates. (You pay for your healthcare through a payroll deduction.)
• Creativity! There is admin work, but you will also use your skills in writing and design.
• We’re not corporate, and there’s no red tape or endless meetings! In contrast, there’s flexibility. We’re open to change! We don’t do things a certain way “because that’s how we’ve always done it.” We’re always looking for better ways to do things!
• The opportunity to branch out beyond your job description and take on new challenges that interest you.
• We offer an environment where we care about you and your ability to enjoy your life outside of work. We don’t just give “lip service” to work-life balance.
• Want to make your own schedule instead of adhering to a rigid 9-5? Let’s talk about it!