Market Supervisor- B&B Market

Hyatt Regency; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free employee meals

Hotel room nights discount

Insurance: medical, dental, vision

Retirement plan

Training and development

Global career opportunities

Tuition/wellness reimbursement

Job summary

Hyatt Regency Phoenix is seeking a Market Supervisor to oversee daily operations of the B&B Market, ensuring exceptional guest service and product quality. You will lead team members, monitor inventory and merchandising, and uphold cleanliness and food safety standards in a fast-paced environment.

You will also assist with food and beverage preparation, while fostering a welcoming culture and a high-performing team.

Qualifications

• Excellent verbal and written communication skills.
• Strong listening and problem-solving abilities.
• Capable of thriving in a high-energy hospitality setting.
• Ability to stand for extended periods.
• Physical ability to lift up to 25 lbs.
• Previous experience in food service is preferred.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Supports the F&B Managers in leading and assisting the Market team on the floor during service.
• Communicates with guests pre, during, and post dining experience, addressing concerns as needed.
• Relays information to front and back of house staff for each shift (line up, specials, events).
• Maintains high standards of hygiene and sanitation within the outlets.
• Monitors secure handling of money and financial transactions.
• Oversees team performance, attendance, and conduct, and supports leadership as required.

Skills

Communication

Active listening

Problem solving

High energy environment

Endurance

Lifting 25 lbs

Food service experience

Flexible schedule

Job description

Summary

The Market Supervisor oversees the daily operations of B&B Market, a convenient grab-and-go destination offering made-to-order breakfast options, handcrafted espresso beverages, fresh salads and wraps, gelato, and a variety of snacks, beer, and wine. This role ensures exceptional guest service, food quality, and operational excellence by leading and supporting team members, maintaining inventory and merchandising standards, and upholding cleanliness and food safety practices. The Market Supervisor leads by example, assisting with food and beverage preparation while fostering a welcoming environment and a positive, high-performing team culture.

Key Responsibilities:

• Supports the F&B Managers in leading and assisting the Market team on the floor during service
• Customer communication pre, during and post dining experience, including resolution of service-related concerns
• Communicates all necessary information to the front and back of house staff for each shift including but not limited to daily line up, specials and events
• Enforces high standards of hygiene and sanitation within the outlets
• Ensures the security of monies, credit and financial transactions
• Supervises the performance, attendance, attitudes, appearance and conduct of team
• Other duties as assigned my leadership

Why Join Hyatt Regency Phoenix

At Hyatt Regency Phoenix, colleagues are more than employees—they are valued members of our team. We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment. Other benefits and Perks:

• Enjoy free employee meals in our employee dining hall
• Discounted & Complimentary Hotel Room Nights
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition/Wellness reimbursement, up to $1,000 a year!

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Refined verbal and written communication
• Effective listening and demonstrated problem solving skills
• Ability to work in a high energy environment
• Ability to stand for long periods of time
• Ability to lift, pull, and push a moderate weight (about 25 lbs.)
• Previous experience in a food service environment preferred
• Ability to work a flexible schedule that will mainly include evenings, weekends, and holidays