Market Sales Manager - DUAL

Element Portland Beaverton; Beaverton (OR); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401(k) with match

Discount program for travel and car/rt

Hotel discounts worldwide

Paid time off (PTO)

Wage access 50% before payday

Holiday pay (Double Time)

Employee Assistance Program

Job summary

Element Portland Beaverton seeks a Market Sales Manager to support sales for Element and AC hotels. You will drive revenue by soliciting group accounts, building long term relationships, and delivering win-win deals for the hotel and clients.

The role requires strong networking, guest service focus, and a proactive approach to promote our hospitality brands. Collaboration with hotel teams and partners is essential for successful bookings.

Qualifications

• Knowledge of sales process and market dynamics.
• Ability to negotiate, persuade, and influence hotel guests and professionals.
• Adept at building rapport with community contacts and maintaining visibility.

Responsibilities

• Solicit new and existing group accounts to meet/reach revenue goals using outside sales calls, relationships, tours, and written collateral.
• Develop knowledge of market trends, competition, and customers.
• Attend trade shows and industry events; participate in sales meetings and trainings.
• Prepare client communications, internal booking reports, and file maintenance.
• Finalize contracts in a timely manner and service guests through the process.
• Pursue new clients using proactive and innovative sales techniques.
• Qualify clients, develop proposals, and prepare contracts.
• Coordinate sales promotions with travel partners.

Skills

Sales process knowledge

Negotiation

Relationship building

Multi-tasking

Organization

MS Office proficiency

Tools

CRM software

MS Office

Job description

We are seeking a results-driven Market Sales Manager to support the sales efforts at both our Element & AC hotels. Bring your sales, networking, and guest service skills to continue building our client base and deliver the guest experience that the our brands are known for!

A successful Market Sales Manager will drive business by sharing our brand of hospitality with potential group guests. They will use their warm and professional personality to develop and build long term relationships with our key clients. A Market Sales Manager is an expert in delivering win-win deals for the hotel and the client; their eye for detail and follow thorough will keep our customers coming back time and time again.

RESPONSIBILITIES

• Solicit new and existing group accounts to meet and exceed revenue goals predominately through outside sales calls, relationships, telephone solicitation, site tours and written communication/collateral.
• Develop/maintain knowledge of market trends, competition, and customers.
• Attend trade shows, community events and industry meetings.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Finalize all books/contracts in a timely manner servicing guests through the process.
• Participate in revenue management call, training, and other sales-related meetings, when applicable.
• Pursue new clients through creative/innovative sales techniques.
• Qualify clients, develop proposals, and prepare contracts.
• Initiate and implement sales promotional programs with travel partners.
• Anticipate guests' needs, respond promptly, and acknowledge all guests.
• Work with other departments within the hotel to provide quality service to customers.
• Communicate with front desk and other necessary hotel staff on the status of group bookings.
• Conduct on-site tours, when needed.
• Follow-up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel.

QUALIFICATIONS

• Knowledge of sales process, client base, and general market knowledge.
• Ability to negotiate, convince, sell and influence professionals and hotel guests.
• Able to develop and maintain rapport with key community contacts to ensure a visible presence in the community.
• Able to work in fast paced environment.
• Able to prioritize, organize, and manage multiple tasks.
• Possess proficient computer skills including knowledge of MS Office products, knowledge of brand operating systems preferred.

BENEFITS

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA