Market Sales Director

S.E. Combined Services of Florida; Houston (TX); Presencial; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

S.E. Combined Services of Florida is seeking an experienced sales leader to forecast and drive territory performance, collaborate with Market Leadership, and guide location management toward achieving annual revenue goals.

The role requires a decade of direct-sales experience, strong coaching skills, and ability to coordinate marketing, customer guidance, and process improvements across locations. A bi-lingual candidate with a valid license will be preferred.

Formación

• High School Diploma or equivalent required.
• Pursuing a Degree in Finance, Marketing, Business or related discipline strongly preferred.
• 10+ years in direct sales with knowledge of pricing, market competition and demographics.
• 5+ years funeral/cemetery pre-need direct sales experience.
• 3+ years managing and coaching a direct sales force to achieve goals.
• Proficient in MS Office and strong written/verbal communication.
• Bi-lingual preferred.
• Valid driver’s license per company policy.

Responsabilidades

• Identify market penetration opportunities and forecast sales goals for the Territory/AOR.
• Advise location management on production and revenue goals.
• Monitor and drive annual sales performance and provide updates to leadership.
• Coach and train sales staff to exceed goals and improve product knowledge.
• Develop plans to improve customer satisfaction and brand awareness.
• Ensure compliance with regulations and company policies; promote safety and quality control.
• Collaborate with Market Leadership to remove barriers and implement improvements.
• Communicate long-term strategy and annual goals to the sales force.

Conocimientos

Sales Leadership

Forecasting

Budgeting

Staff Coaching

MS Office

Bi-lingual

Educación

High School Diploma or equivalent

Pursuing a degree in Finance/Marketing/Business

Herramientas

CRM systems

Descripción del empleo

Job Responsibilities

Business & Financial Management

Work with Market and Sales Leadership to identify market penetration and business challenges in order to forecast sales goals and communicate long-term and short-term sales goals for Territory / area of responsibility (AOR). Work with location management and sales force to provide advice and guidance on production and revenue goals.

Accountable for monitoring and achieving annual sales goals within Area of Responsibility (AOR). Measures sales associate and sales management effectiveness against metric goals; provides updates on trends and goal attainment to Sales, Local, and Market Leadership. Coach, train, and motivate Sales Associates to deliver exemplary customer satisfaction, enhance product knowledge, improve product margin, and exceed sales goals. Provide guidance and direction to location sales management in order to effectively motivate the achievement of sales goals.

Provides marketing, advertising, community, and customer guidance to location leadership and sales force. Leverages corporate and market resources to expand brand and product awareness in order to increase sales and market share. Develop and implement plans to improve customer satisfaction index and on-line community reviews.

Resolves complex problems providing resolution guidance to location leadership and empowering accountability. Assure the location's operating practices comply with applicable federal & state regulations and Company policies. Assure safety, quality control, and compliance standards are adhered.

Collaboration and Communication

Collaborate with colleagues and market leadership to remove operational barriers, encourage ideas, and business or operational enhancements. Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements.

Develop and implement communication plans for key initiatives and change management. Oversee implementation of initiatives and manage change providing leadership and guidance as needed.

Responsible for communicating long-term strategy and annual goals to sales force. Assist staff with further cascading and messaging.

People Development

Develop a strong, trusting, empowered, and reliable sales team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Develop frontline supervisors' proactive and collaborative management style in order to increase employee engagement and minimize turnover.

Responsible for screening candidates (internal and external), interviewing, assessing, and hiring or promoting a skilled and effective staff. Establishes pay, recommends pay increases, special pays, and career advancements.

Writes development plans to close behavior or skill gaps. Annually documents staff's performance. Recommends and discusses terminations with Local and Sales Leadership.

Other responsibilities as requested or assigned.

Education, Experience & Skills (required unless stated otherwise)

Education, Certifications, and Licensure

• High School Diploma or equivalent required
• Perusing a Degree in Finance, Marketing, Business or related discipline strongly preferred

Experience & Skills

• At least ten (10) years industry experience with progressively increased customer facing direct sales responsibilities with knowledge of industry competitive pricing, demographic patterns, and market competition
• At least five (5) years industry funeral/cemetery pre-need direct sales experience
• At least three (3) years' experience managing and coaching a direct sales force with proven ability to achieve sales goals.
• Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
• Proficient in MS Office suite including mail, word, excel, & power point
• Skilled at managing both the big picture and fine details
• Strong influencing, verbal, and written communication skills
• Proficient working with databases as the company's products, pricing, and contracting is automated
• Valid driver's license and authorized driver per company policy
• Bi-lingual preferred

Working Conditions

Environment

• Work may be performed both indoors and outdoors regardless of weather conditions

Attire

• Business attire is required at all times