Market Outreach Specialist

CLEAResult; Seattle (WA); Hybrid; USD 74,250 - 90,750; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid vacation, sick, parental leave

Volunteer time off

Employee Recognition Program

Employee Assistance Program

Access to training courses

Job summary

CLEAResult is seeking a Market Outreach Specialist based in Tacoma or Olympia, WA. You will onboard and manage a network of Trade Ally contractors for a statewide residential rebate program, coordinating with contractors, customers and clients to ensure high-quality outreach and project completion.

Responsibilities include educating contractors, establishing QA systems, performing inspections, tracking progress, and adjusting outreach strategies.

Qualifications

• 3-5 years of relevant industry experience such as working with contractors and/or sales.
• Experience with Salesforce CRM and other outreach tools.
• BPI certification (or equivalent) preferred.

Responsibilities

• Educate and develop relationships with Trade Ally contractors to encourage successful program participation.
• Establish systems for high quality assurance and support Trade Ally contractors in successfully following program requirements.
• Perform project inspections to ensure work meets program requirements and maintain clear records of quality adherence for monitoring and reporting purposes.
• Hold Trade Ally contractors accountable if performance is not in line with program requirements by communicating issues, coaching when needed to perform at required levels, and removing from the program if performance does not improve.
• Develop and track strategies to meet outreach and program targets.
• Adjust outreach strategies based on program changes and outreach strategy effectiveness.

Skills

Contractor relations

Sales experience

Salesforce CRM

Communication

Tools

Salesforce CRM

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy:

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual... To join our team as a Market Outreach Specialist! You will be responsible for the onboarding and ongoing management of a network of Trade Ally contractors in support of a statewide residential rebate program. Market Outreach Specialists, who are at intersection of contractors, customers, and clients are critical in setting up contractors to successfully deliver excellent quality, ensuring customers have positive experiences, and that the program delivers on client goals related to outreach activity and project completion targets. The successful candidates will be based in Tacoma or Olympia, WA.

You're a great match if you can...

• Educate and develop relationships with Trade Ally contractors to encourage successful program participation
• Establish systems for high quality assurance and support Trade Ally contractors in successfully following program requirements
• Perform project inspections to ensure work meets program requirements and maintain clear records of quality adherence for monitoring and reporting purposes
• Hold Trade Ally contractors accountable if performance is not in line with program requirements by communicating issues, coaching when needed to perform at required levels, and removing from the program if performance does not improve
• Develop and track strategies to meet outreach and program targets
• Adjust outreach strategies based on program changes and outreach strategy effectiveness
• Establish relationships with all stakeholders in the energy efficiency landscape including contractors, trade allies and distributors
• Implement new tools and processes to improve the outreach function
• Stay informed on emerging energy efficiency technologies
• Perform event planning, coordination and presentations of programs to external stakeholders
• Prepare robust weekly, monthly and quarterly activity reports and track progress towards program goals

In this exciting career opportunity, you will have...

• Self-motivated, ability to work independently and as part of a team
• 3-5 years of relevant industry experience such as working with contractors and/or sales
• Experience with Salesforce CRM and other outreach tools
• BPI certification (or equivalent) preferred Type of Work

Type of Work

• Most of your time will be in the field servicing our customers and trade allies with the remainder of your time working from your home office
• There will be some overnight travel required. Driving
• Are at least 21 years of age
• Valid driver's license
• Clean driving record Bi-lingual speaker preferred

Target Compensation

Target Compensation: $82,500.00

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

Compensation Range Currency Type Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

We change the way people use energy. CLEAResult started in Austin, Texas, in 2003 with a simple idea: a results-oriented company could have a positive impact by helping people make smart energy decisions. In the years since, we've grown to become the single largest provider of energy solutions in North America. Now, with offices in over 60 cities in the U.S. and Canada, we're able to tailor our efforts to fit our clients' specific needs, while positively impacting the energy landscape on a global scale.

OUR MISSION We are driven to make a change. We offer a comprehensive set of energy programs and demand-side management strategies. Our energy experts design and maintain energy optimization services for utility companies as well as institutional, commercial and industrial organizations. We deliver solutions that lower load requirements for utilities, reduce energy bills for end users and minimize environmental burdens on communities. Every day, in every way possible, we change the way people use energy.