Market Operations Lead - Store Coverage Pro

Genuine Parts Company; Hartford (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

Genuine Parts Company is seeking a Market Support Manager to ensure uninterrupted store operations across an assigned market and fill leadership gaps caused by absenteeism, vacations, or spikes in demand.

The role may operate at any store level, including Store Manager, and requires adaptability to integrate into different store environments while maintaining customer service standards.

Qualifications

• Leadership experience in the automotive aftermarket industry preferred.
• Prior experience as a Store Manager or Assistant Store Manager preferred.
• Strong communication, organizational, and problem-solving skills.
• Ability to work effectively in a fast-paced retail environment.
• Working knowledge of point-of-sale systems and parts cataloging.
• Proficiency in Microsoft Office and internet-based parts research.
• Flexibility to travel within the market and adjust working hours as needed.

Responsibilities

• Provide temporary coverage for store roles within the assigned market, including Store Manager and Assistant Store Manager.
• Step into stores experiencing absenteeism, staffing shortages, or operational spikes.
• Maintain stable store operations and leadership during coverage assignments.
• Ensure compliance with company policies, operational procedures, and service standards.
• Support sales execution, inventory management, and daily store operations.
• Assist stores during periods of increased workload or seasonal demand.
• Provide hands-on support and coaching for store team members as needed.
• Reinforce operational standards and best practices.
• Travel between stores within the market as directed by the Market Director of Stores.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Retail operations

Travel readiness

Tools

POS systems

Parts cataloging

MS Office

Internet-based parts research

Job description

Genuine Parts Company is seeking a Market Support Manager to ensure uninterrupted store operations across an assigned market and fill leadership gaps caused by absenteeism, vacations, or spikes in demand.

The role may operate at any store level, including Store Manager, and requires adaptability to integrate into different store environments while maintaining customer service standards.