Market Operations Lead – Logistics & Team Growth

carvana; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Vehicle discounts

Student loan assistance

Wellness program

Career development opportunities

Job summary

Carvana is seeking an experienced operations leader in Cleveland to drive logistics, inventory quality, scheduling, and customer experience. You will mentor teams, manage multiple projects, and partner with leadership to support a rapidly expanding tech-driven company.

The role emphasizes cross-functional collaboration, process improvement, and a strong focus on delivering a high-quality customer journey in a fast-paced environment.

Qualifications

• Bachelor's degree from an accredited undergraduate institution.
• 5+ years of team leadership experience managing multiple employees.
• Experience handling logistics and coordination.
• Ability to operate well in ambiguity and changing environments.
• Appreciation for differences of opinion and collaborative teamwork.
• Strong focus on employee and customer experience in fast-paced settings.
• Ability to examine processes and implement creative improvements.
• Willingness to take on new tasks and juggle multiple priorities.

Responsibilities

• Manage logistics, inventory quality, scheduling, and registration paperwork.
• Oversee customer experience and employee experience across teams.
• Lead mentoring and training programs for staff and new hires.
• Collaborate with leadership, including the home office, to drive growth and strategy.
• Support Carvana's fast-growing, innovative technology environment.

Skills

Team leadership

Logistics management

Communication skills

Multitasking

English proficiency

Education

Bachelor's degree

Job description

Carvana is seeking an experienced operations leader in Cleveland to drive logistics, inventory quality, scheduling, and customer experience. You will mentor teams, manage multiple projects, and partner with leadership to support a rapidly expanding tech-driven company.

The role emphasizes cross-functional collaboration, process improvement, and a strong focus on delivering a high-quality customer journey in a fast-paced environment.