Market Operations Lead — Autonomous Freight & Depot

Perot Jain; Phoenix (AZ); On-site; USD 150,000 - 210,000; Full time

Job summary

Gatik in Phoenix, AZ is seeking a Sr. Manager, Market Operations to lead and scale our local autonomous freight operations. You will oversee depot and yard logistics, safety, driver management, and vendor relations while driving performance of live routes.

This role blends hands-on operations with strategic growth, requiring strong leadership, data-driven decision making, and the ability to build relationships with municipal partners and enterprise clients as Gatik expands across North America.

Qualifications

• 6–10+ years of operational leadership in freight logistics, depot operations, commercial fleet management, autonomous transportation, or high-velocity logistics hubs.
• Proven track record directly managing multi-disciplinary teams (fleet, safety, customer service, field technicians, shift supervisors).
• Deep expertise in middle-mile/last-mile freight flows, yard management systems, dock staging, and fleet fueling infrastructure.
• Solid mechanical understanding of commercial vehicle systems (brakes, powertrains, electrical systems, PM) with comfort operating in an R&D/technology environment.
• Hands-on experience negotiating vendor SLAs, managing regional maintenance providers, and holding suppliers accountable.
• Hands-on operational grit with a willingness to resolve real-time field disruptions on-site at local depots.
• Strong business acumen with the ability to link daily depot execution to commercial growth, vendor costs, and market profitability.
• Data-driven mindset skilled at using KPIs and diagnostic metrics to identify root causes and implement lasting fixes.
• Excellent communication and leadership presence to represent Gatik to enterprise clients, municipal officials, and local workforces.

Responsibilities

• Oversee depot, freight & yard logistics, route alignment, and schedules to meet customer SLAs; manage fueling routines and dwell time.
• Partner with the local Fleet Manager on vehicle maintenance; collaborate with AV Engineering on field testing and upgrades.
• Lead recruitment, onboarding, scheduling, and performance management of safety drivers, field operators, and yard staff.
• Enforce Safety Management System compliance, incident response, and regulatory reporting in coordination with safety leadership.
• Execute Market Launch Playbook to set up new depots, customer hubs, and expansion routes with scalable growth.

Skills

Operational leadership

Freight logistics

Depot operations

Team leadership

Vendor management

Safety/compliance

Data-driven decision making

Stakeholder communication

Strategic growth

Job description

Gatik in Phoenix, AZ is seeking a Sr. Manager, Market Operations to lead and scale our local autonomous freight operations. You will oversee depot and yard logistics, safety, driver management, and vendor relations while driving performance of live routes.

This role blends hands-on operations with strategic growth, requiring strong leadership, data-driven decision making, and the ability to build relationships with municipal partners and enterprise clients as Gatik expands across North America.