Operations Supervisor

Gatik; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Growth opportunities

Job summary

A leading autonomous logistics company is looking for an Operations Supervisor in Phoenix, AZ. This role focuses on overseeing the performance of Autonomous Vehicle Operators and ensuring efficient and safe vehicle operations. The ideal candidate will have background in transportation, strong knowledge of regulatory policies, and excellent communication skills. Responsibilities include driver supervision, fleet management, and maintaining customer relationships. This opportunity offers a chance to work with cutting-edge technology in a dynamic environment.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree in Logistics, Transportation, or related field preferred.
• 3+ years of experience in transportation or fleet operations with a focus on driver supervision.
• Strong understanding of DOT regulations and safety protocols.
• Experience with route planning tools and fleet management systems.
• Strong communication, leadership, and organizational skills.

Responsibilities

• Recruit, train, and onboard qualified drivers, ensuring compliance with all regulatory and company standards.
• Conduct ride-alongs, performance evaluations, and coaching to promote safety and service excellence.
• Enforce FMCSA, DOT, and internal policies; maintain driver qualifications, training, and testing programs.
• Schedule maintenance and repairs, track logs and registrations, and help ensure vehicle readiness.
• Plan daily routes, manage driver schedules, reduce overtime, and improve efficiency.

Skills

Driver Supervision

Route Planning

Safety Compliance

Fleet Management

Communication

Education

Bachelor’s degree in Logistics, Transportation, or related field

Tools

Route planning tools

Fleet management systems

Job description

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.

About the role

We’re looking for a highly organized, safety-focused Operations Supervisor to oversee the day-to-day performance of our Autonomous Vehicle Operators (AVOs) and local fleet of autonomous trucks (Class 3-7). In this role, you'll help ensure safe, efficient, and compliant vehicle operations on a complex route network. You’ll be responsible for managing drivers, supporting vehicle readiness, coordinating routes, and partnering with cross-functional teams across safety, compliance, maintenance, HR, and customer operations. This role reports to the Operations Manager and works closely with other regional supervisors/managers.

This role is onsite in Phoenix, AZ

What you'll do

• Driver Hiring & Onboarding: Recruit, train, and onboard qualified drivers, ensuring compliance with all regulatory and company standards.
• Driver Supervision: Conduct ride-alongs, performance evaluations, and coaching to promote safety and service excellence.
• Safety & Compliance: Enforce FMCSA, DOT, and internal policies; maintain driver qualifications, training, and testing programs.
• Fleet Maintenance Coordination: Schedule maintenance and repairs, track logs and registrations, and help ensure vehicle readiness.
• Route scheduling: Plan daily routes, manage driver schedules, reduce overtime, and improve efficiency.
• Customer Support: Maintain strong relationships with customers, address service issues, and ensure delivery targets are met.
• Problem Solving: Address real-time logistical issues and provide hands‑on support.
• Performance Monitoring: Track KPIs and operational data to identify areas for improvement

What we're looking for

• High school diploma or equivalent required; Bachelor’s degree in Logistics, Transportation, or related field preferred.
• 3+ years of experience in transportation or fleet operations with a focus on driver supervision.
• Strong understanding of DOT regulations and safety protocols.
• Experience with route planning tools and fleet management systems.
• Strong communication, leadership, and organizational skills.
• Valid U.S. CDL license with a clean driving record.
• Comfortable operating Class 3–6 vehicles and working in a fast‑paced, hands‑on environment.
• Ability to work flexible hours and respond to operational needs outside of scheduled shifts.
• Ability to pass a background check, drug screen, and motor vehicle record check.

More about Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas‑Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology — an integration of software and hardware — to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile – with defined point‑to‑point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well‑defined, fixed route ODDs and hybrid architecture, we are able to hyper‑optimize our models with exponentially less data, establish gate‑keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.

Notable News

• Forbes: Forget robotaxis. Upstart Gatik sees middle‑mile deliveries as the path to profitable AVs
• Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
• Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight‑Only’) at Scale with Industry‑First Third‑Party Safety Assessment Framework
• Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
• Automotive News: Gatik foresees hundreds of self‑driving trucks on road soon, and that’s just the beginning
• Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
• Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny

Taking care of our team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.