Market Manager

1915 South / Ashley; Thomasville (NC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Performance bonuses

Comprehensive benefits package

401(k) retirement plan with matching

Tuition assistance

Employee discounts

Career advancement opportunities

Job summary

Join 1915 South as a Market Manager to lead sales leaders and drive performance across multiple locations. This role is ideal for someone with 3–5+ years of retail sales leadership experience, focused on creating a strong coaching culture and a guest-centric sales approach. The position offers competitive commission-based pay, comprehensive benefits, and growth opportunities for your career. As part of a respected company, you’ll help set the standard for exceptional customer service across our stores.

Qualifications

• 3–5+ years in retail sales leadership experience in high-volume or furniture retail environment.
• Ability to drive performance using data and analytics.

Responsibilities

• Lead and develop General Managers and sales leadership.
• Drive a guest-centric sales culture.
• Analyze sales performance and monitor KPIs.

Skills

Sales leadership

Coaching and development

Performance analysis

Guest service

Education

High school diploma or equivalent

College degree

Job description

Market Manager

Join our winning team, 1915 South, as a Market Manager. 1915 South owns and operates 30 Ashley stores and 3 distribution centers across the southeast, including locations in Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia. Our company is focused on employee growth and development, providing exceptional customer service and being passionate about what we do! If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world, complete an application with us today!

Position Summary

The Market Manager drives performance across assigned markets by developing sales leaders, reinforcing consistent execution, and using data to guide results. This role balances in-store presence and remote coaching to build a strong "Win the Day" culture and deliver an exceptional guest experience. The Northwest Market includes (7) locations: Enterprise, Dothan, Opelika, Columbus, Macon, Warner Robins, and Albany.

Job Duties

• Lead, coach, and develop General Managers and sales leadership to drive high performance and engagement across assigned markets.
• Build a strong leadership bench by identifying, developing, and promoting future sales leaders.
• Set clear expectations, inspect execution, and hold leaders accountable through consistent follow‑up and presence.
• Drive a "Win the Day" culture by establishing daily priorities, urgency, and focus at every location.
• Provide effective in-store coaching by observing, modeling, and reinforcing selling behaviors and leadership standards.
• Maintain momentum through remote coaching, including calls, video, and regular check‑ins with store leaders.
• Drive sales performance using data and analytics, monitoring KPIs such as revenue, SPG, close rate, average ticket, margin, finance, bedding, protection, and delivery.
• Partner with store leadership to create and execute action plans that close performance gaps and improve results.
• Serve as a clear and consistent communicator, translating strategy into executable actions across all locations.
• Champion a guest‑centric sales culture by ensuring daily behaviors align with an exceptional customer experience.

Required Qualifications

• Education: High school diploma or equivalent, required. College degree, preferred.
• Experience: 3–5+ years in retail sales leadership experience in high‑volume or furniture retail environment, required.

Physical and Work Environment Requirements

• Physical Demands: Lifting (25lbs), Standing (ExtendedTime), Travel (75% of Time)
• Work Environment: Retail Sales Floor; Remote
• Schedule: Weekdays, Weekends, and Evenings; On‑Call Requirements

Why 1915 South?

• Compensation: Competitive commission‑based pay with performance bonuses
• Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid Time Off: Paid vacation and sick leave
• Retirement: 401(k) retirement plan with company matching contributions
• Tuition Assistance: College tuition support through Thomas University
• Employee Discounts: Generous employee discounts on furniture
• Career Development: Long‑term career advancement opportunities with a strong promote‑from‑within culture. Many of our leaders at 1915 South began their careers here- when you join us, you’re not just taking a job, you’re building a future!