Market Manager

Buckeye State Bank; Columbus (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Health Insurance

Health savings account

Life Insurance

Vision insurance

Paid time off

Disability Insurance

Employee Stock Ownership Plan

Job summary

Buckeye State Bank in Columbus, Ohio, seeks a Market Manager for the Northeast Columbus region to lead retail operations, drive revenue, and uphold service standards while aligning with bank policies. You will hire, coach, and assess staff, manage budgets, coordinate marketing, and ensure compliant lending and customer experience, with an active NMLS license depending on location.

Bachelor's degree preferred; 3+ years supervisory banking experience and 2+ years retail sales and customer service

Qualifications

• 3+ years of banking experience in a supervisory role.
• 2+ years of retail sales and customer service experience.
• Knowledge of business development loans and other bank products.
• Valid driver's license with reliable transportation.
• Current NMLS license/Active notary public.
• Bachelor’s degree in business development, finance or related fields preferred but not required.

Responsibilities

• Meet or exceed volume/production and profitability goals for the assigned market by business development and managing lending staff within the assigned market.
• Direct and oversee the production activities of the staff in the market.
• Leads implementation of the market's marketing programs to support market strategies and initiatives.
• Business development of Bank products and services referrals to other lines of business
• Serve on various Bank committees.
• Provide excellent member service to existing and potential clients and internal stakeholders.
• Create an enjoyable member experience which exceeds customary standards and service levels.
• Responsible for staff hiring, development, coaching, performance management, recognition, and disciplinary actions.
• Ability to manage a budget, analyze and interpret business financial statements and reports.
• Seamless member journey through training, developing, and leading by example.
• Based on the location within a market, may be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required
• Responsible for liaising with Marketing and Sales to initiate and implement promotions and events within the market.
• Maintain an overall 95% client satisfaction rating.

Skills

Leadership

Customer service

Business development

Budget management

Lending knowledge

Education

Bachelor’s degree in business development/finance or related fields

Job description

Buckeye State Bank is an employee-owned, member-centric community bank, creating Raving Fans through the exceptional service we provide for them. With our exciting growth and expansion, we are looking for qualified, energetic team members to implement and achieve our Vision of The Bank of Tomorrow.

Buckeye State Bank is seeking a qualified, experienced Market Manager for our Columbus, Ohio, North Hamilton Road market. The Market Manager will have a leadership role in the management and public relations efforts for the Northeast Columbus region. This position is responsible for overall success of the Retail outlet in the market, which includes meeting your financial and service targets. You are responsible for maintaining standards - including all Buckeye State Bank policies and procedures, maximizing margin potential and implementing new products and service offers while maintaining the highest level of service.

Key Responsibilities:

• Meet or exceed volume/production and profitability goals for the assigned market by business development and managing lending staff within the assigned market.
• Direct and oversee the production activities of the staff in the market.
• Leads implementation of the market's marketing programs to support market strategies and initiatives.
• Business development of Bank products and services referrals to other lines of business
• Serve on various Bank committees.
• Provide excellent member service to existing and potential clients and internal stakeholders.
• Create an enjoyable member experience which exceeds customary standards and service levels.
• Responsible for staff hiring, development, coaching, performance management, recognition, and disciplinary actions.
• Ability to manage a budget, analyze and interpret business financial statements and reports.
• Seamless member journey through training, developing, and leading by example.
• Based on the location within a market, may be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required
• Responsible for liaising with Marketing and Sales to initiate and implement promotions and events within the market.
• Maintain an overall 95% client satisfaction rating.

Education and Experience for Success:

• 3+ years of banking experience in a supervisory role
• 2+ years of retail sales and customer service experience
• Knowledge of business development loans and other bank products
• Valid driver's license with reliable transportation
• Current NMLS licenseActive notary public
• Bachelor’s degree in business development, finance or related fields preferred but not required

Buckeye State Bank offers competitive compensation, as well as incentives and a benefit package, including:

• Standard Paid time off!
• Your Birthday off as well as two floating holidays!
• Retirement - 401k!
• You will be a member of the Employee Stock Ownership Plan!!
• Health Insurance with Vision and Dental!!
• Life Insurance!
• Disability Insurance!

Job Type:

• 401(k) matching
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Additional hours for community involvement, member, and COI meetings as needed.

Buckeye State Bank is an equal opportunity employer.