Market Group Fitness Manager

Crunch Fitness - Undefeated Tribe; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

An established industry player in the fitness sector is seeking a Market Group Fitness Manager to lead a vibrant team and enhance member experiences. This role is pivotal in fostering a supportive environment where fitness goals are achieved without judgment. The ideal candidate will possess strong management skills, a passion for fitness, and the ability to inspire others. Join a dynamic team that values creativity, hustle, and community engagement while driving operational excellence and delivering exceptional service. This is a fantastic opportunity to make a significant impact in the fitness community!

Benefits

Flexible PTO

Subsidized health insurance

Free gym membership

Bonus opportunities

Short-term disability insurance

Qualifications

• Experience leading teams of 3-10 employees in fitness.
• Strong background in teaching various fitness classes.

Responsibilities

• Hire and train Group Fitness Coordinators and Instructors.
• Monitor performance and ensure high member satisfaction.
• Manage club operations and support new openings.

Skills

Management experience

Group fitness instruction

Customer service

Team leadership

Performance monitoring

Budget management

Communication skills

Education

High School Diploma or GED

Bachelor’s Degree

Nationally Accredited Group Fitness Certification

CPR/AED certification

Job description

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MARKET GROUP FITNESS MANAGER

Salary, Full Time

Job Family: Group Fitness

Location: Market 4 (Texas - San Antonio - Bandera, San Antonio - San Pedro, San Antonio - Woodlake, San Marcos, Kyle, San Angelo), Must live in the San Antonio, Tx area

Reports to: VP of Group Fitness

Looking for a Market Group Fitness Manager who provides support for designated geographic regions at Crunch Fitness - Undefeated Tribe.

Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is the fastest growing franchise group and is expanding the Crunch Fitness brand across Texas, Oklahoma, New Mexico and Missouri. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery.

From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being.

Position Overview

The Market Group Fitness Manager supports a high-performance, high-care culture that operates with speed and urgency in delivering outcomes through member experience, service, and results. They create a warm, kind, and hospitable club, allowing everyone to achieve their goals in a “no judgments” environment. The Market Group Fitness Manager position is a key member of the Management team to provide support for Group Fitness Coordinators in their designated Market and is responsible for assisting the Group Fitness Coordinators with daily club operations, directly managing a team of Group Fitness Instructors, and delivering “WOW” service for team members and members alike! The Market Group Fitness Manager supports each MP to provide education, KPI updates and assistance in providing a stellar group fitness department within their four walls. The Market GFM directly reports to the VP of Group Fitness for existing clubs, new club openings and processes to provide clear direction and communication to the field.

Responsibilities

• Hire, train, and manage performance of a team of qualified Group Fitness Coordinators and Instructors in designated Market
• Coach and guide direct reports on how to manage the 4 buckets (People, Sales, Facilities and Profit) within their scope of practice and core competencies
• Monitor and conduct 1:1 meetings with each of your designated GFC and Managing Partner to review performance, strengths, weaknesses and plans to deliver individual club KPI metrics and WOW member experience
• Review daily scorecard and dashboard to track and measure success and assist underperforming clubs in meeting goals
• Manage, align, direct resources informed by department KPIs & organizational priorities
• Provide excellent customer service and teamwork by responding within same day(twilight rules) or within 24 hours
• Review payroll bi-weekly for accuracy and management of budgeted hours with each Group Fitness Coordinator
• Ensure that all GFCs and GFIs have up-to-date certification/CPR records
• Provide education from Onboarding, Ongoing, Development and Quarterly in club training for Group Fitness team and support clubs knowledge and expertise in Crunch classes
• Review facility equipment integrity and cleanliness during in club visits with checklist
• Support New Club Openings as needed
• Teach 2 regular classes and sub as needed to support Clubs
• Driving all clubs to meet KPI expectations: Utilization and CPH
• Maintain PAR level staffing for group fitness instructors per location
• Provide qualitative and quantitative data to Market Partners and RVPs to report performance and meet expectations for KPIs in the Market
• Participate in events to drive performance and engagement at the club level including and not limited to: Transformation Challenges, Quarterly Training, New Club Training, New Program Launch, Special Event/Pop up classes, etc.
  
  

Required Skills & Experience

• Prior Management experience leading 3-10 employees required
• Experience teaching exercise classes for clients of all levels (any or all the following genres: Bootcamp based classes, Kickboxing, ZUMBA, TRX, Sculpt, YOGA, Pilates, Cycle, POUND, and HIIT classes)
• Excellent execution...takes prompt and assertive action to accomplish objectives
• Understands labor control, optimal staffing levels and controls overtime
• Leads by example with all member engagement programs and services
• Maintains high standards so gym is maintained in pristine condition
• Mobilizes to innovate and problem solve
• Persuasive, candid communicator who encourages open dialogue
• Sets examples in all behaviors and actions
• Demonstrates integrity and judgment that inspires trust
• Business Acumen: Basic understanding of industry, market, and key business drivers (willingness to learn)
• Creates a learning environment, strives for personal development
• Drives self and others to achieve extraordinary results
• Demonstrates confidence, humility and kindness mixed with humor and fun
  
  

Physical Requirements

• Must be able to lift or move 50 lbs
• Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking
  
  

Education Requirements

• High School Diploma or GED required
• Bachelor’s Degree preferred
• Nationally Accredited Group Fitness Certification: ISSA, AFAA, ACE or NASM required
• CPR/AED certified
  
  

Compensation (Salary)

• $50,000 base + bonus
• Up to $70,000 total annual earnings potential
  
  

Benefits

• Salaried Flexible PTO
• Subsidized health insurance coverage (health, dental, vision) for full time positions
• Basic Life and AD&D
• HSA
• Short-term disability
• Bonus opportunity (personal and company based for designated roles)
• Free gym membership
  
  

Travel

Travel up to 75% and variable based on market and club growth.

EQUAL OPPORTUNITY EMPLOYER

UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.

At Crunch Fitness - Undefeated Tribe, we are always on the lookout for exceptional talent to join our team. Some of the roles listed are part of our evergreen hiring strategy, meaning we consistently seek to build a pipeline of qualified candidates. While not all positions may be actively hiring at this time, we encourage you to apply if the role aligns with your career goals. Your application will be considered as opportunities become available.

Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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