Group Fitness Manager

Gold's Gym; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Group Fitness Manager to lead their dynamic fitness team. In this exciting role, you will oversee the Group Fitness Department, ensuring high-quality training for members and their families. You will be responsible for hiring and training staff, managing budgets, and promoting fitness programs through various channels, including social media. If you are passionate about fitness and have a knack for leadership, this remote position offers a fantastic opportunity to make a significant impact in the fitness community and drive engagement through innovative strategies.

Qualifications

• Experience in group fitness management and staff oversight is essential.
• CPR/AED certification required; AFAA or ACE certification preferred.

Responsibilities

• Manage and motivate group fitness instructors to ensure high-quality training.
• Develop and implement group fitness policies and manage budgets.
• Create and grow the business presence on social media platforms.

Skills

Group Fitness Management

Customer Service

Budget Management

Social Media Management

Staff Training

Education

CPR/AED Certification

AFAA or ACE Group Fitness Certification

College Degree

Tools

Social Media Platforms

Job description

GENERAL POSITION DESCRIPTION

The Group Fitness Manager (GFM) is responsible for the successful operation of the Group Fitness Department.

The GFM is held accountable for hiring, training, managing, and overseeing the group fitness staff to ensure members and their children receive the highest level of group fitness training possible. Additionally, the GFM will also perform other duties for Social Media and Website.

Essential Responsibilities and Duties:

1. Ensure class attendance goals are achieved on a monthly basis.
2. Ensure Instructor staff is excellent at performing all aspects of their functions and duties.
3. Manage and motivate the Instructor staff (including hiring, firing, performance management, and recognition duties).
4. Serve as the lead customer service contact for members in the group fitness area, including answering questions, welcoming, group fitness orientations, and other member communications.
5. Act as a liaison between the group fitness area and all other departments, communicating relevant information to the Instructor staff as needed.
6. Establish, monitor, and analyze the group fitness budget. Must stay within budget.
7. Develop and implement group fitness policies and procedures.
8. Develop and manage new and existing youth programs.
9. Coordinate quarterly launches for Les Mills formats.
10. Coordinate individual orientations to welcome new members.
11. Order any supplies needed for the group fitness department.
12. Review day-to-day statistics on class attendance compared to monthly goals.
13. Meet with Instructors once a year and Program Leads quarterly to review current month’s revenue, monthly goals, and previous monthly revenue and goals.
14. Focus on revenue and improving customer service through continued training and accountability on a day-to-day basis.
15. Oversee promotional events to increase revenue.
16. Develop and maintain staff training manual.
17. Ensure sanitation and tidiness of all group fitness studios through proper staff training and cleaning.

ADDITIONAL DUTIES AND RESPONSIBILITIES

1. Maintain a positive and professional attitude towards job responsibilities, fellow employees, and members.
2. Promote GGX as much as possible using human and electronic resources.
3. Create, manage, and grow business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, Pinterest, LinkedIn, YouTube, and Instagram.
4. Implement a proactive strategy for capturing customer online reviews. Monitor online ratings and respond accordingly.
5. Monitor trends in Social Media tools, applications, channels, design, and strategy.
6. Identify threats and opportunities in user-generated content surrounding the business, report to appropriate management. Monitor business reputation in social media & website community.

QUALIFICATIONS EDUCATION REQUIREMENTS

1. CPR/AED certification is required.
2. Must have experience in developing group fitness freestyle classes.
3. Must have AFAA or ACE Group Fitness Certification or be willing to obtain.
4. College degree is preferred.

This is a remote position.