Market General Manager - Mechanical Services Leader

Orion Group; St. Louis (MO); On-site; USD 120,000 - 210,000; Full time

Job summary

Marick Mechanical, an Orion Services Group company, seeks a General Manager in St. Louis to lead market performance across service, maintenance, and projects.

You will translate the annual plan into disciplined execution, drive growth, protect margins, and build a high-performing leadership team with safety and quality at the forefront. You will own pricing discipline, manage cash flow, and partner with the President and functional leaders to deliver commitments to customers, employees, and the

Qualifications

• Bachelor's degree in business, engineering, construction management, operations, or a related field.
• Ten or more years of progressively responsible experience in mechanical contracting, HVAC, refrigeration, plumbing, construction, facilities services, or a comparable field-based service business.
• Demonstrated leadership experience with accountability for business-unit or market performance, including revenue, gross margin, operating expenses, profitability, and cash performance.
• Experience leading managers and cross-functional teams in sales, service, operations, projects/construction, or related disciplines.
• Strong working knowledge of forecasting, budgeting, project economics, pricing, contracts, billing, collections, and operational performance metrics.

Responsibilities

• Own market performance against the annual operating plan, including bookings, revenue, gross profit, operating income, labor productivity, overhead, maintenance base, sales activity, and customer retention.
• Develop and execute the annual market plan in partnership with the President, identifying growth priorities, resource needs, operating risks, and actions required to achieve financial commitments.
• Review market financial performance regularly; identify variances, root causes, and corrective actions before issues materially affect results.
• Maintain strong cash discipline by monitoring billing, accounts receivable, collections, purchasing, cost-to-complete, and other working-capital drivers.
• Establish appropriate pricing, approval, and commercial discipline to protect margin while remaining competitive in the market.
• Drive sustainable growth across service, maintenance, construction/projects, and other applicable lines of business by identifying market opportunities and converting them into profitable work.
• Lead and support sales leaders and sellers in building pipelines, developing account strategies, qualifying opportunities, preparing proposals, and closing business.
• Regularly evaluate operating procedures, identify gaps or inefficiencies, and implement corrective actions and continuous-improvement practices.
• Build and maintain strong relationships with customers, vendors, contractors, and other external partners to resolve issues, protect relationships, and create opportunities for profitable growth.
• Ensure customer concerns, contract questions, invoice disputes, service issues, and cancellation risks are addressed promptly, professionally, and with clear ownership.
• Lead, coach, and hold accountable the market leadership team, which may include Sales, Service, Construction/Projects, and other functional leaders based on the assigned location.
• Set clear goals and performance expectations, review results consistently, and ensure leaders have the direction, resources, and accountability necessary to succeed.

Skills

Leadership

Financial discipline

Strategic thinking

Customer relations

People development

Education

Bachelor's degree in business/engineering/construction

Job description

Marick Mechanical, an Orion Services Group company, seeks a General Manager in St. Louis to lead market performance across service, maintenance, and projects.

You will translate the annual plan into disciplined execution, drive growth, protect margins, and build a high-performing leadership team with safety and quality at the forefront. You will own pricing discipline, manage cash flow, and partner with the President and functional leaders to deliver commitments to customers, employees, and the