Market Field Director: Lead Hospitals & Teams

MARS Veterinary; Austin (TX); On-site; USD 113,000 - 163,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Vision Insurance

401(k) retirement plan

Paid Time Off and Holidays

Mental health resources

Life Insurance

Disability benefits

FSA/HSA

Parental Leave

Continuing Education Allowance

Backup care & family support

Fertility and family building support

Identity protection

Commuter benefits

Three free Optimum Wellness Plans for

Job summary

Banfield Pet Hospital in the Austin market seeks an experienced market leader to drive performance across hospitals, develop Practice Managers, and partner with veterinary leadership to improve medical quality and business results. The role requires overseeing recruitment, coaching, and staff development to ensure exceptional patient care and service.

You will champion the Five Principles, maintain compliance, and build a high-engagement team while managing budgets and schedules across multiple

Qualifications

• Bachelor’s degree in Business Administration or related field required.
• Five years of experience in a multi-location service industry.
• At least three years of line manager experience preferred.
• Medical background (veterinary or human healthcare) preferred.

Responsibilities

• Lead hospital teams to deliver on OGSM performance and Five Principles.
• Hire, coach and develop Practice Managers and paraprofessionals.
• Partner with DVQ and ACOS to improve medical quality and business metrics.
• Ensure compliance with all protocols, policies, and laws; maintain safe, clean hospitals.
• Drive doctor engagement, scheduling and recruitment in the assigned market.
• Develop PDPs and conduct annual performance reviews.

Skills

Leadership

People management

Recruitment

Coaching

Strategic planning

Healthcare/ veterinary background

Education

Bachelor's degree in Business Administration or related field

Job description

Banfield Pet Hospital in the Austin market seeks an experienced market leader to drive performance across hospitals, develop Practice Managers, and partner with veterinary leadership to improve medical quality and business results. The role requires overseeing recruitment, coaching, and staff development to ensure exceptional patient care and service.

You will champion the Five Principles, maintain compliance, and build a high-engagement team while managing budgets and schedules across multiple