Market Data Operations Analyst

Intercontinental Exchange Holdings, Inc.; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Intercontinental Exchange, Inc. in Atlanta seeks a Market Data Operations Analyst I to produce timely usage reporting, oversee invoicing to third-party data suppliers, and manage entitlements in line with supplier policies.

You will collaborate with internal stakeholders, automate reporting processes, monitor data trends, and support onboarding and change-management initiatives across ICE Data Services.

Qualifications

• Bachelor's degree preferred or equivalent industry experience.
• Proficiency in Microsoft Office.
• Experience in project management, data analytics, or a similar function.
• Proactive approach to learning, problem identification, and resolution.
• Keen attention to detail.
• Ability to work independently and within a team.
• Service-oriented toward internal and external parties.
• Strong organizational, prioritization, and time management skills.
• Experience with generative AI tools is a plus.
• Exposure to workflow automation or basic scripting (Python, SQL, Excel macros) is a plus.

Responsibilities

• Oversee and participate in the preparation and distribution of consistent usage reporting to Third-Party Market Data Suppliers on a monthly, quarterly, semi-annual, and annual basis.
• Participate in initiatives to centralize and automate reporting and expense data across multiple business units.
• Validate invoices through reconciliation against usage reporting and contractual obligations.
• Collaborate with stakeholders to streamline payment processes and monitor efficiencies and areas for improvement.
• Monitor trends for abnormalities, inconsistencies, and fluctuations requiring further research.
• Collaborate with clients to facilitate and streamline market data entitlement onboarding.
• Coordinate third-party source approvals and ensure policy compliance.
• Consult with suppliers and internal stakeholders to resolve queries regarding entitlements, usage reporting, and billing.
• Oversee and reconcile change management processes within Market Data Operations and Compliance.
• Manage special projects and tasks as assigned.

Skills

Team oriented

Self-motivated

Independent work

Communication skills

Presentation skills

Project management

Analytical skills

Fast learning

Policy understanding

Education

Bachelor's degree preferred

Tools

Microsoft Office

Python

SQL

Excel macros

Job description

Overview

Job Purpose

This group is responsible for the management, provisioning, reporting, and overall usage compliance of third-party market data both internally and externally. Our remit:

• To provide a value-add service across ICE Data Services’ multiple business lines.
• To establish a proactive, forward-facing, service-oriented group with a clear understanding of the value of the corporate strategic assets (“the data”) of which we are in effect the custodians.
• To implement a series of clearly defined best practices across all business lines and all product lines to support our global business in a timely, efficient & compliant way.
• To implement robust processes to support the sales cycle and the client on-boarding process while adhering to our core principals of source compliance & consistency.

The mandate of the Market Data Operations group is to provide a first-in-class management service with respect to the provisioning, reporting, and remittance of payment on behalf of our clients in compliance with our source obligations.

The Market Data Operations Analyst I is responsible for producing timely, accurate usage reporting to various Third-Party Market Data Suppliers; ensuring corresponding invoices are processed promptly and efficiently to enable timely payment to those suppliers; overseeing market data entitlement controls based on a broad array of Third-Party Market Data Supplier guidelines and policies; managing various projects and source-mandated change management processes; and assisting in the preparation and maintenance of usage analytics, market data trends, and other meaningful data aggregation that supports decision-making across the business.

The candidate should possess the following skills: team-oriented; self-motivated; able to work well independently; a strong sense of responsibility; strong communication and presentation skills; project management experience; strong analytical skills; the ability to achieve repeatable results; and the ability to process information quickly and develop a working understanding of Third-Party Market Data Supplier policies.

Responsibilities

• Oversee and participate in the preparation and distribution of consistent, comprehensive usage reporting of ICE Data Services' client base to various Third-Party Market Data Suppliers on a monthly, quarterly, semi-annual, and annual basis.
• Participate in initiatives to centralize and automate Third-Party Market Data Supplier reporting and expense data across multiple business units.
• Validate invoices through reconciliation against both usage reporting and contractual obligations.
• Collaborate with key market data and corporate systems stakeholders to streamline payment processes, with the goals of reducing payment cycles, maintaining go-forward efficiencies, and monitoring areas for continuous improvement.
• Monitor trends for abnormalities, inconsistencies, and fluctuations that may require further research or investigation.
• Collaborate with new and existing clients to facilitate and streamline the market data entitlement onboarding process.
• Coordinate third-party source approvals and ensure compliance with supplier policies.
• Consult with Third-Party Market Data Suppliers and internal stakeholders to resolve queries regarding client entitlements, usage reporting, and billing.
• Oversee and reconcile change management processes involving various elements of Market Data Operations and Compliance.
• Manage special projects and tasks as assigned.

Knowledge and Experience

• Bachelor's degree preferred (or equivalent industry experience in lieu of a degree)
• Proficiency in Microsoft Office
• Working experience in project management, data analytics, or a similar function
• A proactive approach to learning, problem identification, and problem resolution
• Keen attention to detail
• The ability to work both independently and within a team environment
• Service-oriented toward both internal and external parties
• Strong organizational, prioritization, and time management skills
• Strong written, oral, and interpersonal skills
• Experience with generative AI tools and structured prompt engineering considered a plus
• Exposure to workflow automation or basic scripting (e.g., Python, SQL, Excel macros) considered a plus

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.