Market Car Wash Training Lead – Onsite Coaching

Whistle Express Car Wash; Charlotte (NC); On-site; USD 66,000 - 118,000; Full time

Job summary

Whistle Express Car Wash is seeking a Market Trainer to deliver consistent training across all locations in the Charlotte market, focusing on onboarding and developing Operations and Maintenance teams through hands-on, in-tunnel, and on-site sessions.

You will partner with Site Managers, Market Directors, and the Training Team to roll out programs, support new site openings, and identify gaps while coaching frontline staff on tunnel operations, safety, and guest experience.

Qualifications

• 1–3 years of experience in car wash operations, tunnel operations, or maintenance.
• Strong understanding of tunnel equipment, basic troubleshooting, and wash-quality standards.
• Experience coaching or training frontline employees or leaders.
• Strong communication and facilitation skills.
• Ability to work in fast-paced outdoor environments around moving equipment.
• Valid driver’s license and ability to travel regularly within the market.

Responsibilities

• Deliver hands-on training on tunnel operations, loading procedures, safety protocols, equipment resets, and quality standards.
• Lead training at high-volume locations and designated training sites.
• Complete other duties to support the market and new site openings.
• Provide coaching and troubleshooting support during stabilization periods.
• Evaluate performance trends to uncover training gaps and recommend improvements.
• Document training hours, certifications, checklists, and skill verifications.

Skills

Coaching

Facilitation

Communication

Outdoor work

Travel readiness

Tools

LMS tools

Job description

Whistle Express Car Wash is seeking a Market Trainer to deliver consistent training across all locations in the Charlotte market, focusing on onboarding and developing Operations and Maintenance teams through hands-on, in-tunnel, and on-site sessions.

You will partner with Site Managers, Market Directors, and the Training Team to roll out programs, support new site openings, and identify gaps while coaching frontline staff on tunnel operations, safety, and guest experience.