Multi-Site Carwash Operations Lead

Whistle Express Car Wash; Town of Texas (WI); Hybrid; USD 66,000 - 118,000; Full time

Job summary

Whistle Express Car Wash is seeking a Market Manager to oversee express carwash sites within an assigned area, developing Site Managers and ensuring daily performance across locations. You will focus on operations, staffing, service quality, and equipment reliability to keep all sites running smoothly and safely.

This role requires leadership experience across multiple sites, strong communication, and the ability to travel daily.

Qualifications

• 3+ years of leadership experience in express carwash, retail, service, or field operations.
• Experience managing or supporting multiple locations preferred.
• Strong communication, coaching, and problem‑solving skills.
• Ability to travel daily between assigned locations.
• Comfort working around mechanical equipment and in outdoor environments.

Responsibilities

• Oversee day‑to‑day operations for 4–8 express carwash sites and conduct regular site visits to ensure wash quality, cleanliness, staffing and compliance.
• Coach and support Site Managers in hiring, onboarding, training, and performance management to build strong teams.
• Ensure fast, friendly, and consistent customer service and help resolve customer concerns.
• Ensure adherence to safety rules, equipment handling guidelines, chemical management, and maintenance routines.
• Monitor equipment performance and coordinate with maintenance teams for repairs; schedule preventative maintenance and follow‑up on work orders.
• Review location KPIs with Site Managers and communicate risks and opportunities to Market Director; support efficiency and quality improvements across locations.

Skills

Leadership

Communication

Problem-solving

Travel required

Field operations

Job description

Whistle Express Car Wash is seeking a Market Manager to oversee express carwash sites within an assigned area, developing Site Managers and ensuring daily performance across locations. You will focus on operations, staffing, service quality, and equipment reliability to keep all sites running smoothly and safely.

This role requires leadership experience across multiple sites, strong communication, and the ability to travel daily.