Market Banking Leader - Client Experience & Growth

Bank of America; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Bank of America is seeking a senior manager to lead a team of Financial Center Managers and Relationship Managers in San Francisco. The role concentrates on driving client experience, building strong relationships, and delivering operational excellence.

Candidates should bring a track record of sales and bank operations leadership, with a focus on client solutions, collaboration across partners, and effective change management in a fast-paced financial services environment.

Qualifications

• 5+ years of sales/bank operations experience leading a team.
• Ability to identify client solutions and resolve issues.
• Strong communication and relationship-building with partners and clients across the organization.

Responsibilities

• Drive local strategies and tactics surrounding client experience.
• Grow and deepen relationships while ensuring operational excellence.
• Lead and coach a team of Financial Center Managers and Relationship Managers.
• Manage priorities, risk, and partnerships to deliver results.
• Communicate enterprise decisions and align team strategy and performance.

Skills

Sales leadership

Relationship-building

Client experience

Strategic thinking

Communication

Change leadership

Risk awareness

Job description

Bank of America is seeking a senior manager to lead a team of Financial Center Managers and Relationship Managers in San Francisco. The role concentrates on driving client experience, building strong relationships, and delivering operational excellence.

Candidates should bring a track record of sales and bank operations leadership, with a focus on client solutions, collaboration across partners, and effective change management in a fast-paced financial services environment.