Market Banking Associate — Customer Solutions

Primis Bank; Callao (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

Primis Bank is seeking a customer-focused teller to assist customers with transactions, new accounts, and referrals while adhering to bank policies. You will handle deposits, cash checks, balances, and routine inquiries in a fast-paced environment.

The role emphasizes proactive sales, accurate handling of cash, and compliance with regulatory requirements, including OFAC and BSA. Strong communication and detail orientation are essential for success.

Qualifications

• High School diploma or equivalent.
• Customer service experience in a retail environment.
• Previous retail bank experience (highly preferred).

Responsibilities

• Handle a variety of customer transactions and inquiries per bank standards.
• Proactively offer solutions to customer financial needs while meeting sales goals.
• Refer customers to Primis staff who can best meet their financial needs.
• Adhere to balancing and audit standards and maintain proper cash controls.
• Assist with special services such as foreign currency, direct deposits, wires, and bond transactions.
• Support market center functions including ATM, vault, and night depository duties.

Skills

Customer service

Sales

Communication

Detail oriented

Team player

Product knowledge

Education

High School diploma or equivalent

Job description

Primis Bank is seeking a customer-focused teller to assist customers with transactions, new accounts, and referrals while adhering to bank policies. You will handle deposits, cash checks, balances, and routine inquiries in a fast-paced environment.

The role emphasizes proactive sales, accurate handling of cash, and compliance with regulatory requirements, including OFAC and BSA. Strong communication and detail orientation are essential for success.