Maritime Operations Associate - Vessel Boarding & Coordination

Hirebridge; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Host Agency, LLC in Houston, TX seeks an Associate, Operations to support vessel movements, coordinate berthing, pilots, tugs and linesmen, and assist with port calls. This entry‑level role blends field work with office communications, handling documentation and scheduling for assigned ships.

You must be flexible to evenings and weekends based on vessel schedules, and bring strong verbal and written communication, a customer service mindset, and the ability to multi‑task in a dynamic environment.

Qualifications

• Prior customer service experience is required.
• Strong interpersonal and written communication skills.
• Ability to multi-task in a dynamic port environment.
• Analytical and problem-solving abilities.
• Driver's license with clean driving record.
• ASBA agency certification or willingness to obtain within 3 months.

Responsibilities

• Boarding vessels at marine facilities and mid-stream locations.
• Coordinate berthing and order pilots, tugs, and linesmen for vessels.
• Coordinate and order vessel husbandry services within authorized funding limits.
• Provide timely and accurate responses to email requests for assigned ships and general office traffic.
• Draft, execute, and dispatch commercial documentation with timeliness and accuracy.
• Be contactable at all times while on call and respond to vessel requirements after hours.
• Travel to and provide operations support to other ports when required.
• Assist in training and onboarding of new team members.

Skills

Customer service experience

Interpersonal skills

Written communication

Multi-tasking

Analytical thinking

Problem solving

Driver's license

ASBA certification readiness

Job description

Host Agency, LLC in Houston, TX seeks an Associate, Operations to support vessel movements, coordinate berthing, pilots, tugs and linesmen, and assist with port calls. This entry‑level role blends field work with office communications, handling documentation and scheduling for assigned ships.

You must be flexible to evenings and weekends based on vessel schedules, and bring strong verbal and written communication, a customer service mindset, and the ability to multi‑task in a dynamic environment.